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Job Description:

Job Title: Facilitator

Location: Springfield, Kansas City, Joplin, or surrounding areas (Remote)

Employment Type: Full-time

**Remote Position**

Job Summary:

Are you passionate about making a difference in healthcare? Join our team as a Facilitator and play a crucial role in our Health Home program! We're seeking an organized, detail-oriented individual with excellent communication skills to help coordinate care and improve outcomes for our clients. This position offers the opportunity to:

• Work with a dedicated healthcare team
• Gain valuable experience in healthcare administration
• Directly impact the well-being of those we serve
• Develop skills in care coordination and reporting
• Contribute to improving community health outcomes

As a Facilitator, you'll be responsible for managing day-to-day tasks, tracking client activities, and submitting reports to the Department of Mental Health. You'll serve as a key resource for the Healthcare Homes team and other clinical teams, ensuring smooth operations and compliance with regulations. This role requires a compassionate individual who can balance administrative duties with the mission of providing quality care to those in need.

The Facilitator position offers…

• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more
• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

• Coordinate day-to-day tasks of the Health Home program, ensuring efficient operations
• Track client activities and prepare monthly reports for the Department of Mental Health
• Provide clerical support and assistance to the Healthcare Homes Director and team
• Maintain user accounts and monitor agency usage as a Cyber Access Practice Administrator
• Offer technical support for Care Manager and Cyber Access systems
• Ensure timely completion and submission of required client screenings and reporting measures
• Attend state-required meetings and trainings to stay current with program requirements
• Collaborate with the Quality Assurance team to maintain compliance with established procedures
• Assist in distributing reports to treatment teams and community providers as needed

Education and/or Experience Qualifications:

• High school diploma or GED required

Additional Qualifications:

• Proficiency in Microsoft Office and Microsoft Access
• Excellent communication and organizational skills
• Ability to implement innovative programs and adapt to changing requirements
• Must complete New Hire Orientation and all required training, including Relias, at the beginning of employment and annually thereafter
• Valid driver's license, acceptable driving record, and current auto insurance required
• Must successfully pass a background check, including criminal record and abuse/neglect screening
• Physical ability to sit and stand for extended periods (2-4 hours), occasionally lift up to 50 pounds, and perform other essential job functions

Keywords: Healthcare, Facilitator, Health Home, Care Coordination, Medical Records, Healthcare Administration, Patient Care, Cyber Access, Care Manager, Healthcare Compliance

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Firefly is a Smoke and Tobacco Free Workplace.