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Restaurant Host/Hostess - Zhen Bang Noodle - Full Time

Ocean Casino Resort · Atlantic City, United States Of America · On-site

  • Office in Atlantic City
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Description

About the Role

The Restaurant Host/Hostess will be responsible for controlling the flow of the restaurant through awareness of business needs/volumes, station assignments, breaks, etc.

Position Responsibilities

  • Maintain established company and departmental uniform, appearance, and hygiene standards at all times
  • Maintain a clean and organized work station at all times.
  • Side work duties must be completed as assigned and also completed in an efficient, accurate, and timely manner
  • Answering phones according to established standards
  • Booking of reservations utilizing the company reservation system
  • Assist with station assignments, rotation planning, and opening/closing/securing the room at shift change or according to established hours of operation, etc.
  • Awareness of all activities in the dining room
  • Knowledge of safety/guest liability procedures for guests and employees
  • Use of radios with headsets and earpieces for communication may be utilized in designated outlets.
  • Proper telephone etiquette is mandatory.

Essential Functions

  • Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
  • Shift assignments may be irregular, and will cover days, nights, weekends and holidays
  • Ability to multi-task including but not limited to answering the phone, greeting guests, rearranging reservations, etc.

Requirements

  • Ability to effectively communicate in English
  • High school diploma or equivalent GED is preferred
  • Must have a minimum of six months’ experience as a host/hostess in a high volume and/or fine dining environment.
  • Ability to work in a high pressure environment

Benefits

  • Free meal on shift
  • Training & Development
  • Free onsite garage parking
  • Pay Rate: $18.50/hour