Senior Manager, LRT - Maintenance Delivery at Metrolinx

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

 

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Our Maintenance Delivery department within the operations - Rapid Transit division is looking for two (2) Senior Managers, LRT - Maintenance Delivery to join the team. This position provides comprehensive maintenance program management and project management services associated with the delivery and operation of Light Rail Transit systems built and owned by Metrolinx.  The role is responsible for providing technical, administrative, and leadership excellence to implement effective maintenance and rehabilitation programs, as well as their corresponding compliance/assurance monitoring programs. 

 

What will I be doing?

• Manages the efficient delivery of light rail transit maintenance and rehabilitation through project activities including preliminary design, detailed design, preparation of contract documents and correspondence, contract management, commissioning/handover, submittal review, quality audit, and performance monitoring
• Assists with feasibility studies, and the development and assessment of alternative delivery options to meet market and business conditions relating to the delivery and implementation of light rapid transit maintenance and rehabilitation, where required
• Participates in the review of maintenance proposals and evaluates and recommends RFP/RFQ submissions; manages In-Market activities, including Contractor Requests for Information, and reviews submissions during project development and operational phases
• Delivers oversight of maintenance and rehabilitation services from initial conception through commissioning and transfer to Operations within scope, on budget and on schedule; oversees project activities to ensure compliance with Project Agreement Requirements, P3 vendor Maintenance Plans, good industry practices, as well as corporate design standards and applicable law and regulation
• Communicates, coordinates, and reports effectively with/to internal/external stakeholders, vendors, transit agencies, municipalities, utility companies, and others to define requirements, develop maintenance implementation plans and monitor compliance for light rail transit; delivers proper ongoing communication and consultation with all relevant stakeholders.
• Leads review processes and works closely with key stakeholders (e.g. Infrastructure Ontario) to ensure management and completion of key deliverables and representation of Metrolinx interests
• Works in conjunction with Metrolinx’s other business units, operational and asset owner divisions, and various internal stakeholders
• Recommends and implements corrective action plans where variances in maintenance program plan execution occur, communicates with internal and external stakeholders, and negotiates change orders and revised schedules
• Manages activities within budget allocations and schedules, including timely reporting of financial and performance results and any significant cost, security, safety, human resources or project/program management issues
• Ensures that all construction/maintenance cost estimates, scope of work and scheduled activities are identified, continuously monitored, and clarifications/changes managed properly.
• Implements the Ontario AFP procurement process and Metrolinx procurement process and works closely with Infrastructure Ontario and internal Metrolinx Procurement stakeholders to ensure management and completion of the alternative financing and traditional procurement processes leading to Financial Close
• Ensures oversight of Project Companies, Construction Contractors, Maintenance and Rehabilitation Contractors, Subcontractors, and vendors. 
• Leads staff, consultant, and vendor project teams in the delivery of maintenance and rehabilitation programs and their corresponding compliance/assurance programs; actively managing teams to meet program/project/activity milestones and deliverables that consistently achieve departmental quality and efficiency standards throughout the full project life cycle
• Manages implementation of interim maintenance in Works contracts
• Manages implementation of Maintenance and Rehabilitation Services contracts
• Manages a diverse group of professionals, including project specialists and consultants to accomplish the goals of the agency within established scopes, schedules, and budgets 
• Manages value engineering, risk assessment, life cycle costing, earned value and constructability reviews

What Skills and Qualifications Do I Need?

• A University degree in Engineering and registration as a Professional Engineer in the Province of Ontario is strongly desired 
• PMP certification is an asset. 
• Progressive experience in operational/capital project management/implementation, including at least five years of experience managing large, complex, multi-year transit projects, preferably for rail transit maintenance and/or State-Of-Good-Repair (SOGR) delivery, including any of revenue vehicles, signalling and train control systems, communications systems, tunneling, trackwork, electrification, underground stations, storage and maintenance facilities, and related systems/interfaces.
• Demonstrable experience leading, directing, motivating, mentoring, and performance managing employees/contractors in inspections, maintenance, repair, troubleshooting, or other general activities.
• Knowledge of inspection, maintenance, and repair processes, protocols, standards, and quality assurance principles, including experience investigating and determining root causes relating to Reliability, Availability, Maintainability, and Safety (RAMS) events.
• Skilled in rapidly researching, interpreting, and recalling relevant elements of bespoke contract documents, applicable law and regulations (e.g., Occupational Health and Safety Act, etc.), contractor plans and submittals, good industry practices, technical standards, bulletins, OEM/O&M manuals, etc., and skilled in integrating complex information and translating it into clear, concise, and persuasive written materials tailored for diverse stakeholders and objectives. 
• Skilled in implementing and managing relational databases, large data sets, business intelligence and reporting tools, mass file handling and records management, low-code application development, process/workflow automation, etc., all with available tools 
• Skilled in self-starting learning from available source documentation where needs arise
• A valid Ontario Class ‘G’ driver’s license is required to travel to various site locations, meetings, operational facilities, etc.  Must meet and maintain the corporate standard for a good driving record.
• Availability during non-working hours to direct and resolve emergency situations, as well as occasionally (estimated quarterly to semi-annually) to perform surveillance of contracted works during overnight Maintenance Windows.

Don’t Meet Every Requirement? 

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

 

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
 

Accommodation:

We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email [email protected].
 

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. 

 

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

 

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

 

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

 

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.