Hybrid Emergency Veterinary Clinical Manager at MedVet
MedVet · San Jose, United States Of America · Hybrid
- Professional
- Office in San Jose
- Ensure department healthcare team has the resources and tools needed to deliver the MedVet Experience
- Coach team members on fundamentals of process improvement, ensuring the department is operating in an efficient and sustainable manner
- Collaborate with other departments
- Develop, monitor, and adjust schedules according to workflow to maximize efficiency
- Make recommendations in collaboration with the service/department representative for the purchase of needed supplies and equipment
- Manage and influence department financial decisions and health
- Effectively influence behavior and lead change in a rapidly growing organization while fostering a collaborative, service-oriented culture
- Provide a comprehensive clinical onboarding training schedule for all team members
- Provide ongoing and continuous performance feedback, instruction, and follow up to team members as part of a healthy Employee Experience
- Negotiate and mediate conflict in partnership with the HR Partner
- Perform initial screening of client and referral partner concerns, and collaborate with the hospital dyad to resolve
- Provide written performance feedback and a development plan annually for each member of their healthcare team
- Attract and retain exceptional team members by providing an enriching Employee Experience that provides meaningful work, career growth, and ongoing professional development
- Split time between clinical and administrative duties with a minimum of 50% of the time spent on administrative tasks (this varies depending on the hospital/department size, number of direct reports, and staffing needs)
- Associate degree or a combination of equivalent college level courses and experience preferred
- Excellent interpersonal, customer service, and communication skills
- Excellent organizational skills and the ability to multi-task
- Capability to work well in a fast-paced environment
- Ability to prioritize duties and responsibilities to meet deadlines
- Highly professional and able to work with people on all levels of the organization
- Must have standard knowledge of and ability to use Microsoft Office programs including Word, Excel, PowerPoint, and Outlook
- Must be able to work a minimum of 40 hours in the hospital unless otherwise approved by the Hospital Director
- Must be flexible to meet the needs of the department, which includes a mix of after-hour and weekend coverage
Compensation: This is a salaried position, ranging from $86,000-$110,000 based on skillset and experience
- Strong career growth and personal development opportunities
- Comprehensive Health Benefits
- Vision and Dental
- HSA, FSA and Independent Care Spending
- 401k with Employer Match
- Paid Time Off (PTO)
- Paid Parental Leave
- Uniform Allowance
- Employee Pet Discounts and Pet Insurance
- Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability
- Continuing Education Opportunities and Assistance Program