Hybrid Violence Intervention Specialist, Dept of Surgery, SOM at Virginia Commonwealth University (VCU)

All full-time university staff are eligible for VCU’s robust benefits package that includes: comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefit, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more. Learn more about VCU’s benefits here.

Case Managers provide comprehensive patient care education and case management services. Their work requires a working knowledge of social work, case management and local social services systems/resources. Their typical responsibilities may include handling case assignments, drafting service plans and coordinating and providing care, reviewing case progress and determining case closure; advocating for clients and helping them achieve wellness and autonomy; recording case information, completing necessary forms, and producing statistical reports. They may work independently or as a member of a team. They work under limited supervision, resolving most standard to moderately complex issues independently and referring highly complex or unique issues to a high level. Case Managers typically report to a manager or director or in some areas may report to an administrator.

Typical Duties

Responsible for the collaborative process with the client/patient/individual, family and other providers (health care, social services, school, etc.) of meeting the individual's health and daily living needs through advocacy, assessment, planning, implementation, coordination, monitoring and evaluation of options and services Identifies potential high risk/complex cases and develops a case management plan that minimizes these risks Identifies and assesses community based services, educational, financial, mental health, and health care systems as it relates to the individual case management/care management plan 
assuring their appropriate utilization Works closely with senior staff/manager to address problems and issues as it relates to the 
provision of services Monitors patients’ health status, compliance with medical appointments, and monitor treatment recommendations from the medical provider on an ongoing basis Addresses the emotional and mental health care needs of the client and family affected by their diagnosis and ongoing medical treatment 

Preferred Education Experience

Master's degree in related field and 0-3 years of relevant professional experience or equivalent 
combination of education, training, and experience 

Preferred Expertise

Considerable knowledge and skill in application of professional medical principles, procedures, and techniques, as well as the ability to maintain confidentiality of all patient related information according to federal and state guidelines and regulations 
Considerable knowledge of local, federal, and state laws and regulations regarding individuals with disabilities 
Demonstrate ability and desire to advocate for the needs of the client when faced with challenges 
Demonstrate excellent oral and written communication skills in daily individual interactions and in presentations to small and large groups 
Possess interpersonal and conflict resolution skills 
Demonstrate ability to analyze and solve problems and to adapt to changes in work roles and expectations in order to accomplish client or department goal 
Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from various backgrounds and experiences, or a commitment to do so as a staff member at VCU 

Virginia Commonwealth University (VCU) School of Medicine is a premier academic medical center located in the heart of Richmond. Accounting for almost half of VCU’s sponsored research, the School of Medicine is internationally recognized for patient care and education. All full-time university staff are eligible for our generous benefits package that includes choices for health, vision, and dental coverage, life-insurance, short and long-term disability coverage, retirement planning, tax-deferred annuity and cash match programs, flexible spending accounts, tuition benefits, significant paid-time off, 12 paid holidays, and more.  Explore our benefits further here: https://hr.vcu.edu/current-employees/benefits/university-and-academic-professional-benefits/


This is a restricted position with no set end date; continued employment is dependent upon project need, availability of funding, and performance.

VCU is committed to hiring veterans! VCU will include a veteran's period(s) of military service in the calculation of their annual leave accrual rate. This may provide veterans with an increased leave accrual!

Virginia Commonwealth University is an equal opportunity employer, affirmative action university providing access to education and employment without regard to race, color, religion, national origin, age, sex, political affiliation, veteran status, genetic information, sexual orientation, gender identity, gender expression, or disability. 

Please note that if you are employed as a university employee working in any of the health system's facilities, you will need to follow VCU Health System policies, which will include but will not be limited to, vaccination requirements.

Mary Waite
[email protected]