Hybrid Administrative Supervisor (Risk Management) at City of Fort Lauderdale, FL

About the Department

The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. 
 

The Human Resources Department is looking for an Administrative Supervisor to assist the Risk Management Division. 

Provides highly responsible administrative work, claims setup and monitoring, along with developing, analyzing, and evaluating the Division’s budget. Administrative supervision of four (4) security guard positions and the scheduling of work activities. Develop recommendations and advice to management to improve the effectiveness and efficiency of programs and Division operations. Work is of a specialist nature, often involving complex tasks, methods, techniques, and responsible independent work.

Position Duties

Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification.   The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.

• At the direction of an administrative superior, identifies problems or factors inhibiting the effective accomplishment of departmental or city-wide goals and objectives; determines requirements and scope of necessary study considering objectives and problems to be solved; collects data; analyzes data; develops alternatives and makes specific recommendations to superior; may assist in implementation of recommendations
• Handles department inquiries and complaints from the public and other City departments and outside agencies; alerts appropriate staff for follow up and documents same
• Researches problems, notifies stakeholders of discrepancies, and makes changes as needed
• As a support to an administrative superior or department head, composes correspondence and memorandums; arranges conferences; interprets administrative policies; relays instructions and policy and procedural decisions; acts for superior on routine matters; and may represent the superior at conferences and meetings, including contacts with outside agencies
• Coordinates timely submission of all Commission Agenda Items for assigned department
• Conducts fact-finding interviews, observes operations, consults with and explains to management recommendations made for changes in work operations and other key actions proposed 
• Monitors various department budgets and reports any issues or shortfalls 
• Acquires and disseminates information concerning work methods and procedures, organization, work controls and similar management functions
• Compiles data, analyzes information, and generates various reports
• Provides day-to-day supervision and training of assigned staff members; monitors and conducts performance evaluations
• Communicates with staff regarding inquiries related to department procedures, Personnel Rules, and Union contracts as they relate to department operations
• Coordinates the setup of claims and monitoring of task assignments
• Coordinates the collection and dissemination of Division metrics for citywide performance reporting system
• Coordinates scheduling of meetings and minutes for the Insurance Advisory Board
• Coordinates the maintenance and upkeep of the copier, printer, and other office equipment
• Performs related work as required.

Minimum Qualifications

1. Bachelor's Degree in Business or Public Administration, or a related field.
2. Three (3) or more years of work experience in the analysis, planning and development of programs, policies, operations, methods and/or procedures. Experience must include at least one year of supervisory experience. Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for the required experience or education.  
3. If claiming Veteran's Preference, candidates must attach a DD214 Member 4 form, and the City of Fort Lauderdale's veteran's preference claim form (J-204) to the online application.

PREFERRED QUALIFICATIONS: 

1. Previous experience in Human Resources, Risk Management, and/or Claims.
2. Experience working in government and/or unionized environments.
3. Proficiency in Microsoft Office Suite, including advanced skills in Microsoft Excel, Word and Powerpoint.
4. Strong attention to detail, with the ability to accurately take notes and prepare clear, comprehensive meeting minutes.
5. Experience with customer service and dispute resolution.
6. Three (3) years of work experience demonstrating one or more of the following:
   • Supervision and scheduling of employee work hours
   • Administrative support involving sensitive information, collecting and analyzing data, and researching problems
   • The development and administration of a budget
   • Interpreting and application of rules, regulations, policies and procedures

Other Qualifications

Applicants who qualify will be subject to an extensive selection and screening program, which may include, but not be limited to evaluation of training and experience; written test; interview; employment record, background check; medical examination; and drug screen. The expected duration of the selection process varies by position.

The City of Fort Lauderdale is an Equal Opportunity, Affirmative Action, inclusive employer and a Drug Free Workplace. The City of Fort Lauderdale does not discriminate based on age, citizenship status, color, disability, marital status, national origin, race, religion, sex, or sexual orientation.

Veterans' preference per Florida law. If claiming Veteran's Preference, candidates must attach a DD214 Member 4 form, and the City of Fort Lauderdale's veteran's preference claim claim form (J-204) to the online application.