Hybrid Counter Sales Associate at Pasta Evangelists
Pasta Evangelists · London, United Kingdom · Hybrid
- Junior
- Office in London
Sell our amazing fresh pasta, in the world's most iconic and luxurious department store, Harrods.
What you'll do at Pasta Evangelists:
- Ensure the standards with regards to preparation and presentation of the counter are adhered to at all times.
- Maintain the highest standard of cleanliness and maintenance of furnishings and equipment.
- Treat company property with due care and attention.
- Adhere to all company policies and procedures to ensure smooth running of the business.
- Ensure you are operating world-class service standards that showcase the brand.
- Follow processes and procedures to reduce wastage within the counter.
- Adhere to cash handling procedures set in place by the company.
- Maximize sales opportunities through excellent service and upselling techniques.
- Respond to changes in the business as required.
- Project a positive and professional image to customers and employees.
- Handle all customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily and ensure follow up, ensuring any situations are brought to the attention of Managers.
- Develop a culture of actively seeking feedback from customers on a regular basis.
- Attend daily briefings and respond to any necessary changes and updates.
- Enjoy a professional working relationship with your team, ensuring excellent communication.
- Be punctual, always following company absence and lateness procedures if unable to attend work as scheduled.
- Support the training of new employees.
Who you are:
- You are a hard-working and energetic person with minimum one year counter, deli, restaurant or retail experience.
- You have the ability to work under pressure.
- Excellent organizational skills and the ability to complete all the duties in a timely manner.
- You are able to follow instructions and comply with the food health and safety regulations.
- You have a “can do” attitude.
- … A Pasta lover!!
What we can offer:
- Join a dynamic, fast-moving & diverse team
- Regular team socials
- Prorated 28 days of paid annual leave (inclusive of bank holidays)
- Competitive salary, £14.50 an hour guaranteed (with service included) no matter how bad the sales, with an over distribution of service charge and on target earnings up to £15 per hour and anything in between depending on sales levels.
- Discount at our counter and restaurant in Harrods
- Referral bonus Scheme
- Cycle to work scheme
