Hybrid Casual Sales Assistant at Frasers Group

At Jack Wills, we do more than sell timeless British style, we create a premium customer experience with a modern twist. Whether you're starting your retail journey or ready for your next opportunity, joining Jack Wills means becoming part of a brand that blends heritage, fashion, and lifestyle.

• Competitive Pay with bonus potential
• 20% Group Discount across all Frasers Group brands
• Uniform Discount and additional sales commission opportunities
• Monthly Group Rewards & Recognition
• Flexible Working to suit your schedule
• Discounted Gym Membership

As a Sales Assistant, you’ll represent the Jack Wills brand on the shop floor, delivering exceptional customer service, sharing styling advice, and creating a memorable, tailored shopping experience. You’ll work as part of a passionate team to meet targets, maintain high standards, and reflect the effortless cool of the brand in everything you do.

• Greet customers with energy and confidence
• Provide personalised style advice and product recommendations
• Deliver an engaging and premium service that reflects the Jack Wills identity
• Maintain high visual and presentation standards across the shop floor and stock areas
• Support with replenishment and back-of-house organisation
• Collaborate with your team to meet sales targets and KPIs
• Promote our latest collections and brand values with passion and product knowledge

• Passionate about fashion and British heritage style
• Strong communicator who thrives in a customer-facing role
• Confident, enthusiastic, and self-motivated
• Customer-first mindset with a focus on creating a positive experience
• Flexible and reliable, especially during key trading times (e.g. weekends, holidays)
• Previous retail experience is a plus but not essential if you’re eager to learn!

At Jack Wills, we live by our core values:

• Think Without Limits – Move fast, take bold action, and bring the team along with you.
• Own It and Back Yourself – Take responsibility for your role, master the basics, and drive results.
• Be Relevant – Stay connected to our people, our partners, and the planet.

This is a zero-hour contract. Hours may vary weekly depending on business needs and there may be periods where no shifts are available.

Due to high interest in these roles, we may close the vacancy early. To avoid missing out, we recommend submitting your application as soon as possible.

Apply now and bring your personality and style to Jack Wills, where heritage meets modern fashion.