Hybrid Parish Engagement Coordinator at DIOCESE OF CHARLOTTE

Description

POSITION SUMMARY:

The Parish Engagement Coordinator plays a key role by collaborating with Safe Environment, Properties & Risk, Clergy & Administration personnel to assist in the implementation and support of the Safe Environment and Facility Condition Assessment (FCA) programs. The department's goal is to deliver consistent, predictable, and integrated parish engagement experiences through the audits, customer support, action plans, and reports provided to key constituents.

The Parish Engagement Coordinator plays an integral role in this integrated experience by assisting with the implementation and oversight of the facility condition assessment program that works closely with diocesan key constituents to conduct a comprehensive evaluation of the physical condition of each diocesan facility or property.

The role will also act as the first line of support for the Safe Environment Program for parishes and schools within the diocese, and participate in and/or lead Safe Environment audits at diocesan facilities.

KEY RESPONSIBILITIES:

Facility Condition Assessments (FCA) Coordination

The purpose of a facility condition assessment is to evaluate and identify existing conditions and plan for necessary maintenance and capital improvements. It also identifies potential problems that could affect the building's performance or integrity and provides recommendations for addressing those issues, and aids in the planning & budgeting of recommended remediation action plans.

This assessment involves a comprehensive inspection and analysis of various elements, including structural components, mechanical systems, electrical systems, and architectural features. This assessment will be used by facility & operations managers, pastors, principals, and diocesan departments to prioritize repairs & upgrades and to develop a long-term maintenance plan for the location.

• Assist in developing, maintaining, and executing an FCA program for identified diocesan properties.
• Conduct FCAs for assigned properties on a regular schedule. Assessments will include:

1. Asset inventory: Compile a detailed list of all facility assets, including equipment, utilities, and structural components.
2. Location mapping: Log the location of each asset accurately in our facility management software for easy reference.
3. Age documentation: Record the age of each asset to understand its lifecycle stage and anticipate maintenance needs.
4. Expected useful life: Determine the life expectancy of each asset to plan for future replacements or upgrades.
5. Lifecycle assessment: Identify assets nearing the end of their lifecycle or showing signs of deterioration for closer inspection.
6. Remedial action identification: Recommend actions to address maintenance needs, including repairs, replacements, or upgrades.
7. Prioritization: Work closely with key constituents at the diocesan property location to prioritize maintenance tasks and upgrades based on severity and impact on facility operations.
8. Cost estimation: Estimate the costs of addressing maintenance and capital improvements and implement recommended actions.

• Assist in developing, maintaining, and calculating a Facility Condition Index (FCI) matrix to assist in the prioritization of recommended activities and projects.

Safe Environment Program Coordination

• Work closely with Diocesan personnel & volunteers and update compliance training & tracking database as requested by Diocesan personnel and volunteers.
• Verifies each month that all users at the Diocesan Pastoral Center are fully compliant, current, and up to date on their Safe Environment requirements and acts as necessary when a user is not in compliance.
• Conduct Safe Environment Compliance Audits to ensure that locations are meeting all requirements of the Diocesan Safe Environment Program.

Provide Ongoing Support to Assigned Programs

• Work closely with assigned properties to plan, prepare documents for project approval in accordance with Decree of Complementary Norms to Canon 1281.
• Perform site visits (FCA, safety & maintenance, and Safe Environment), prepare reports of findings, and address corrective action.
• Ensure compliance with diocesan policy, insurance, health, and fire departments' safety standards.
• Take initiative in organizing and prioritizing work; maintain an effective working relationship with Diocesan/location representatives.
• Act as the primary point of contact for mail and telephone support inquiries/requests related to programs.

OTHER RESPONSIBILITIES:

• Manage and perform other related functions or tasks as directed by department leadership.

Requirements

POSITION REQUIREMENTS:

Education

• Associate's degree or greater in an associated field preferred.

Experience

• 2+ years of related experience managing facility management and/or operations.
• Working proficiency in preventative maintenance/work order systems and processes.
• Ability to interpret Architectural and Engineering drawings.
• Working knowledge of electrical, plumbing, and mechanical systems.
• Working knowledge of the principles and practices of proper project management.
• Working knowledge of building codes, construction materials, and construction means and methods.
• Working knowledge of accounting principles and practices, and the reporting of financial data.

Skills

• Ability to work both independently and with a team.
• Proficiency in Microsoft Office products, including Word, Excel, PowerPoint, Outlook, Project, and Teams, as well as Adobe Acrobat Pro.
• Excellent verbal and written communication skills.
• Ability to maintain professionalism in a sensitive and complex environment, including managing different personalities and relationships.
• Ability to continuously prioritize or reprioritize work, using technology tools as necessary to measure and adjust resources to optimize output, setting objectives and goals, schedules, and tasks.
• Must maintain a professional image in both communication and appearance. Proven record of providing excellent internal and external customer service.
• Must have a service-oriented attitude that actively looks for ways to help others.
• Ability to remain positive, flexible, and adaptable in all situations.

Physical

The physical requirements described here are representative of those that must be met by an employee to successfully perform the Responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s Responsibilities.

• The employee is regularly required to talk or listen effectively.
• Kneeling.
• Squatting.
• Walking.
• Climbing a ladder.
• Ability to pick up and carry up to 50 pounds.

WORKING ENVIRONMENT:

• This job operates within professional office, church, education, and residential environments.
• The employee shall maintain a valid NC driver’s license and comply with all aspects of both the Diocesan Safe Driver and Safe Environment programs.

ABOUT THE DIOCESE OF CHARLOTTE:

The Roman Catholic Diocese of Charlotte encompasses 2,600 personnel across 92 parishes and missions and 20 Catholic schools in 46 counties of western North Carolina, with a growing Catholic population of more than 500,000