Hybrid Account Executive at Integrated Merchandising Solutions LLC

What Does the Account Team Do?

Our account teams are groups of dedicated, focused professionals managing the development and distribution of merchandising/point-of-sales materials for our industry-leading clients.

We Value What Makes You, You

IMS is committed to building and maintaining a team that reflects the consumer base and communities that we serve. We know that when our associates are empowered to bring their whole selves to work, they feel valued and appreciated, and bring better results for our clients. We strive to build a culture that rewards people for their unique perspectives and contributions, and where our people are connected - to the work we do, to each other, and to IMS. 

Who Are You?

You think critically and solve problems. You can handle a variety of tasks and work on multiple projects at once.  

Additionally, you embody the IMS principles of Passion, Collaboration, Integrity, Inventiveness, and Proactivity. You will be part of a team that strives to provide excellent service and thought leadership to our clients and want to bring your best to the organization and see your work brought to life. 

What’s the Opportunity?

IMS is currently seeking an Account Executive, to work with a team to execute our key client projects and promotions. This role is on-site in Louisville and will report to the Sr. Account Manager. This associate requires a strong attention to detail, ability to collaborate across teams in account, account operations and client services. The person will have the ability to multitask in actioning key activities and aid in achieving key deliverables in support of client campaigns and initiatives. This role will collaborate both internally and externally with key IMS counterparts as well as client and agency partners. This is a fast-paced, challenging work environment with room to grow.

Responsibilities: 

• Build credible relationships and act as key liaison between Client, Agencies, and IMS.
• Strategic thought leadership and responsive to client requests. Provide thoughtful, concise, well-written, consistent communication.
• Manage client deliverables from Client, Agency partners, and IMS counterparts as directed by Associate Account Directors.
• Deliver superior service to the clients.
• Manage Client expectations and goals, reworking unreasonable demands into positive achievable outputs.
• Distinctive problem-solving and strategic structuring skills, with the ability to synthesize data and information into useful formats and develop actionable insights supporting the proposal and value proposition.
• Understand client needs in the marketplace and partner with key stakeholders to proactively provide relevant IMS service offerings.
• Use hands-on approach to deliver customer focused resolution for issues or concerns.
• Assist account manager with program set up requirements and management of program elements in both IMS operating systems as well as web-based marketing platforms.
• Execute activities that support business needs to adhere to project timelines and budgets across all projects
• Create, manage, and analyze results of survey data to inform strategic decision making.
• Ability to prioritize and manage multiple projects simultaneously, independently, and efficiently.
• Identify opportunities for process optimization and prepare a point of view for path forward.
• Assist with and facilitate content for regular client status meetings.
• Demonstrate strong problem-solving skills by identifying issues and taking proactive actions.
• Assist in various special projects assigned by Account Director.

The Skills and Experience You Have

Qualifications:

• Bachelor’s degree or equivalent experience with a proven history of career progression or personal advancement.
• Preferably 2-4 years of account experience in a marketing capacity.
• Experience working with alch/bev accounts is preferred but not required. 
• Proficient in Microsoft Office Suite tools, particularly PowerPoint, and able to learn and adapt to new software formats.
• Proven communications skills and track record of successful client management and relationships.
• Excellent written and oral interpersonal skills with the ability to communicate clearly and effectively, both internally and externally.
• Critical thinking, strong analytical skills and problem-solving ability.
• Ability to handle a variety of tasks effectively and efficiently.
• Ability to prioritize multiple projects and requests.
• Ability to maintain professional demeanor under pressure.
• Some travel may be required.

What We Offer

In addition to playing an important role at IMS, you'll receive: 

• Competitive salary 
• Medical, dental, vision, and 401(k) with match 
• Generous PTO policy 
• Robust peer recognition program 
• Training and development opportunities 
• Commitment to growing and enhancing our organizational culture 

 Who We Are

IMS represents leading brands at the point of purchase – in store, online, and behind the scenes – including digital and traditional signage, print and POP, branded merchandise, and more. Our marketplace is solution agnostic, so our clients achieve best execution at lowest price throughout North America. Our integrated platform (planning, procurement, freight, warehousing, kitting, fulfillment, field execution, analytics, and program management) empowers our clients to stay at the strategic level, knowing that we can help turn their marketing vision into a reality.  Visit us at: www.IMSretail.com.  
 
IMS is wholly owned by Omnicom Group (NYSE: OMC), an inter-connected global network of leading marketing communication companies offering a diverse, comprehensive range of marketing solutions spanning brand advertising, customer relationship management, media planning and buying services, public relations and numerous specialty communications services to drive bottom line results for its clients (www.omnicomgroup.com). 

IMS is an Equal Opportunity Employer 

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