Hybrid Medical Assistant at Blount Rural Health Center

Medical Assistant

Job Description

At Blount Rural Health Center, our goal is to provide the highest quality of care to our patients. The Medical Assistant is the first physical interaction between the patient and our facility prior to the patient speaking and working with our Practitioners. A smiling face and friendly attitude are a must for the Medical Assistant. This job description entails the responsibilities of the Medical Assistant; however, this is not an all-inclusive list as the position requires flexibility and acceptance of other tasks as assigned.

Job Duties:

• Patient check-in and triage
• Escort patient to exam room
• Obtain vitals and document into EMR
• Triage patient: obtain chief complaint, social history, confirm pharmacy, confirm contact number, verifies any allergies, verifies vaccination, and reviews medication list with patient
• Point of Care Testing
• Set up and assists provider with procedures
• Assures that instruments used during procedures are cleaned and sterilized
• Administers IM, SQ, and allergy injections
• Discharge patient and assist in patient instructions/education prior to checkout
• Utilizing infection control techniques cleans exam room and makes ready for next patient
• Cleans and stocks exam rooms as needed
• Change out sharps containers as needed
• Ensure patient flow is organized and speedy without losing customer service in the process
• Maintains constant awareness of medical inventory and par levels
• Monitors medical equipment for any repairs or maintenance, report issues immediately to the Clinical Manager or Executive Director
• Ensure cleanliness and organization of workspace
• Maintains procedure cart and refrigerated medications log
• Lab Reconciliation – logs temperatures, follows assigned QA tasks, etc
• Follows all protocol for documentation
• Makes and returns calls to patients via phone or patient portal including results from test ran or instructions from the Provider
• May schedule appoints/referrals for patients in the absence of Referral Specialist
• Follows all HIPAA and Infection control policies
• Accurately and timely keeps Time Study up to date
• Cooperates and maintains good rapport with Blount Rural Health Center staff and patients
• Participates in quality assurance tasks as assigned
• AWARE and performs all safe handling procedures pertaining to possibility of acquiring communicable diseases
• Participates in new employee orientation/training as needed
• Participates in staff meetings
• Works as TEAM player
• Performs other duties as assigned
• Immediately reports to Executive Director any adverse outcomes, patient complaints, breaches in confidentiality or any other issues that may come to employee’s knowledge that may cause legal or negative outcomes

Physical Requirements:

• Must be able to walk approximately 8,000-10,000 steps per day
• Must be able to bend, squat, and reach on a regular basis
• Must be able to lift approximately 50 pounds, occasionally