Hybrid Information Systems Analyst I at City of Farmington Hills, MI

About the Department

START DATE & WORK SCHEDULE:

August 25, 2025

Monday – Friday, 8:30 a.m. to 4:30 p.m.; Must be able to work a flexible schedule, including evenings and weekends.

Position Duties

BASIC RESPONSIBILITIES:

Supports and maintains the City’s network and communication equipment and software. Acts as staff person on software/hardware implementations. Provides direct hands-on support of computer hardware and software. Works with staff to resolve hardware and software problems. Processing incoming and outgoing mail, disposition of property, maintain City website and Intranet site. Formulates strategies for enhancing the City website, addressing user needs, establish priorities, and develop projects and schedules. Provides technical assistance to computer end users in a call center environment.

Minimum Qualifications

EDUCATION:
Bachelor’s degree in Computer Information Systems or related field.

PREVIOUS WORK EXPERIENCE:
Two years of experience preferred.

Other Qualifications

SPECIAL SKILLS & TRAINING:

Candidate must have advanced skills navigating Microsoft operating systems. Intermediate skills with word processing and spreadsheet software, along with experience with PC hardware and software are required. Working knowledge of Microsoft Active Directory, Office 365, VMware vSphere, Microsoft SQL, Server and Network Hardware and Software are desired. Experience in implementing complex software applications, working in a helpdesk environment is also desired. Strong analytical and problem-solving skills and a self-starter. Ability to take initiative and proactively offer suggestions and resolutions.  Valid State of Michigan operator’s license required.  Microsoft certifications preferred.

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