Hybrid Service Coordinator at Hansel Ford Lincoln
Hansel Ford Lincoln · Santa Rosa, United States Of America · Hybrid
- Office in Santa Rosa
Hansel Ford Lincoln is looking for a Service Coordinator to join our Santa Rosa team!!
Pay Range:
The Service Coordinator position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $17.97 and $20.00.
The Service Coordinator position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $17.97 and $20.00.
Benefits and Perks
- Medical Benefits
- Dental Plan
- Vision Plan
- 401-K
- 401-K employer contributions
- Flexible Spending Plans
- Employee Discounts on vehicles, service and parts
Responsibilities and Duties
- Greet our customers with a smile as they arrive
- Answer a multiple line phone system
- Complete service documents as necessary
- Create service appointments and make follow-up calls
- Assist in managing the service loaner fleet
- Embody hospitality every day in every way
- Work well in a fast-paced environment
Qualifications and Skills
- Previous Service or Phone experience within a dealership is a huge plus
- Multiple-line telephone experience is important
- Manage/deescalate high stress calls
- Able to meet and greet the public with enthusiasm
- Display the highest level of professionalism
- Must be reliable and punctual
- Pass a drug test
- Pass a criminal background check
- Able to utilize computerized tracking systems
- Desire and demonstrated commitment to greatness
