- Junior
- Office in Lovington
The Technician must be able to educate the patient/caregiver on the safe
operation and use of the product. Will be responsible for product care and
maintenance, warehouse/shop duties, vehicle care, warehouse inventory
management, and additional clerical duties within the department as needed.
The technician will be required to be on call to ensure 24-hour service for
customers.
Values
i - Innovation
"Think Forward" "Set Out-Of-The Box Goals" "Exploring new possibilities" I am the change agent that advocates for our customers. I think outside of the box to create Exceptional experiences that set us apart. I look for solutions and think of new ways to solve problems, even if it is outside of my department.
C - Compassion
"Demonstrate genuine concern" "Display a Selfless attitude" I show kindness in every interaction. I strive to build trust with our co-workers and customers. I will communicate with our co-workers and customers in a way they understand. I will make time to address our co-workers and customers' needs.
A - Accountability
"Show integrity" "Accept Ownership & Responsibility" I will demonstrate integrity by doing the right thing, being honest and having strong moral principles. When mistakes occur, I take the necessary steps to correct them, without dismissing patient concerns and follow through until resolution. I fully document actions taken to ensure continuity of care. I communicate expectations and follow up within defined time frames and provide updates as I understand them for my customers and teammates.
R - Respect
"We value diversity" "Respect is earned" I treat all people with dignity and respect, regardless of their beliefs. I do not use negative/derogatory language. I accept constructive feedback and suggestions for the greater good.
E - Empowerment
"Share Knowledge" "Take Action" I will share knowledge to empower others and encourage them to make informed decisions. I encourage others to reach their full potential. I will encourage trying new things, diverse ideas, and learning from our mistakes. I have the freedom to do what is right for our customers.
ORGANIZATION EXPECTATIONS:
Communication
The process of sending and receiving messages with words, verbally, written or in sign language.
Customer Focus
Identifying and responding to current and future patient and other customers’ needs; providing excellent service to internal and external patients and other customers.
Initiative
Identifying and dealing with issues proactively and persistently; seizing opportunities that arise.
Self-Development
Lifelong, voluntary, and self-motivated learning.
Teamwork
Effectively work and complete assignments in group settings. Works independently and cooperatively with others to achieve common goals.
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