As a Territory Manager, you would be responsible for the following: Monitoring the level of GMVC by site and corrects any negative deviation from expected / budgeted GMVCAnalysing the contribution account (NCA) monthly for each of his points of saleReporting on all deviations, anomalies or booking errors to management control in order to correct the reportAnalysing diversification sales on a monthly basis (shop, carwash, bay and food)Monitoring of dealers credit performance - provides the back-office/credit and management with the necessary information needed to facilitate the unblocking of orders; Required to constantly evaluate credit performance versus guarantee in place to manage risk to TMSA Conducting a gap analysis between the NCA and the budget for which he/she is responsible – is able to support and recommend interventions as required to ensure the sustainability of sites whilst protecting TMSA’s marginAnalysing fuel sales for each of his/her stations on a daily basis (weekly at least) through the available reporting tools – provides input at month end into the volume analysis report that is managed by the RSM (requires detailed knowledge of the factors impacting volume performance at site level)Discussing performance in each of his/her stations with their N+1 or during a BR, at least twice a year – proposes recommendations and/or areas of improvementImplementing pricing, rebate and discount levels approved by management and makes recommendations where requiredAssisting in the appropriation, commitment and liquidation of capital expenditure based on site specific requirements (budget does not reside in Retail sales)Providing input on annual budgeting process through the provision and consolidation of information – provides seasonality input as requiredForecasting sales monthly for the next three months for the area assigned as per the TACTIX tool; Provides relevant marketing and/or environmental information that may negatively or positively impact the 3-month forecastEnsuring efficient administration, including asset control, within specified sales area. Implement the S2B action plan by siteThe P&L Approach:Draws up a P&L forecast at least once a year for each of his/her CODO and uses the P&L forecast (TEMPO) to suggest the rent to be charged to dealers; Suggested rental to be applied in CODO contract based on the available value split between Dealer and TMSA and to be negotiated on a site by site basisManages the financial risks by conducting monthly checks of the dealer's financial health and analysing economic and sales performanceCompletes a monthly actual P&L for each CODO station in his/her portfolio and analyses the actual P&L versus the forecast P&L and explains deviationsProposes an ad-hoc action plan to address deviationsThe Territory Manager enforces, animates, develops and controls Network policies in the field of Top service; shop; carwash; food, activations and promotions:Makes use of checklists to control implementation of the Network's sales policies (Forecourt, Food, Wash, Shop, Bay)Controls station quality levels using the Top Service formImplements action plans necessary to make stations compliantProactively manages the relationship with dealers in his portfolio around the action planOversees activations, promotions and dealer operational challengesControls the implementation of standards applicable to the TOTAL brandHSSE:To effectively manage and minimize HSSE risk within area of responsibility by ensuring:• Compliance with all HSSE Policies, rules, guideline and legal requirements; Including HACCP enforcement and monitoring• Promotion of safe working environment and positively contributing to the company HSSE KPIs and risk reduction strategies;• That HSE competency requirements are identified & enforced within area of responsibility.Territory Manager specific HSSE requirements:Control of standards in terms of safety and security (equipment and processesResponsible for wet stock flows and management of all sites and ensures that dealers/contractors adhere to wet stock policies and proceduresAssists in the investigation, management and resolving of SOC wet-stock lossesEnsures that dealers/contractors control delivery and unloading of product on siteAttends and contributes to Wet-stock Committee area reviews organised by wet-stock management teamEnsures HACCP requirements are implemented at all food handling sites (ensures each site has submitted a portfolio of evidence and ensures the site adheres to required practises)Logging of Near Misses as per agreed departmental commitmentsEnsure all incidents logged are closed in INTELEX with the required comments by incident/siteReports and follows up incidents/accidents at stations and drafts a return of experience feedback report
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