Hybrid HR Administrator at TravelLab Group

Our Group People Team has an opportunity in our South African Team for an HR Administrator! 
(This role is an in-office role and is based at our LongKloof Studios in Gardens, Cape Town)

About the Role

The HR Administrator plays a crucial role in providing efficient, accurate, and compliant HR administrative support to the TravelLab Group. Primarily supporting a workforce of approximately 250 employees based in South Africa, this role forms part of the broader Group People (HR) team. The HR Administrator is responsible for ensuring that HR processes are streamlined, well-documented, and effectively executed. The role may also extend support to other territories within the group as required.

Key Responsibilities

Recruitment Administration

• Partner with hiring managers to define role requirements and support the end-to-end recruitment process
• Manage job postings, screen applications, coordinate interviews, and facilitate offer processes for designated roles
• Maintain talent pipelines for key positions and support recruitment reporting where needed

Employee Lifecycle Administration

• Coordinate onboarding documentation, induction scheduling, and system setup for new joiners
• Process administrative changes such as promotions, transfers, and terminations, ensuring accurate and timely updates to employee records
• Maintain digital personnel files in line with POPIA and company recordkeeping standards

HR Systems and Reporting

• Update and maintain employee data within the HR and Payroll system (PaySpace)
• Support monthly HRIS updates and generate HR reports or metrics for internal use or audits
• Assist with monthly payroll preparation and employee benefits administration in coordination with the HR team

Policy and Compliance Support

• Support the implementation and enforcement of HR policies and procedures
• Assist with compliance-related documentation and processes, including those related to disciplinary or grievance matters

General HR Support

• Provide administrative assistance during performance review cycles and training initiatives
• Support internal communications, employee surveys, and engagement activities
• Contribute to cross-territory HR projects and initiatives within the Group HR function
  
  

Qualifications & Experience

• At minimum Matric with a NQF5 HR related qualification (advantageous an HR related degree or equivalent)
• 3–5 years of recent experience in an HR administrative or generalist support role
• Experience in a mid-sized organisation, ideally within a multi-territory or fast-paced environment
• Working knowledge of PaySpace HR and Payroll systems is highly advantageous
• Familiarity with recruitment platforms or applicant tracking systems is beneficial
• Solid understanding of South African labour legislation and HR operational best practices

Key Skills & Competencies

• Strong administrative and organisational skills with keen attention to detail
• Proven ability to handle confidential information with discretion and professionalism
• Effective communicator with the ability to build positive working relationships across departments
• Proficient in Google Workspace or Microsoft Office (especially Excel, Outlook, and Word), with confidence using digital HR platforms
• Skilled at managing competing priorities and meeting deadlines in a high-pressure environment

Preferred Attributes

• Exposure to HR operations across African or international contexts
• A proactive, solutions-focused mindset with a genuine passion for people processes
• Flexible and collaborative, with a desire to contribute to a dynamic, digital-first travel organisation

Purpose of the Team

The Group People Team is dedicated to fostering a thriving, high-performing organisation. Headquartered in Cape Town, South Africa, the team provides strategic and operational human resources support to approximately 360 employees across offices in South Africa, Nigeria, and India, as well as remote team members worldwide.

We cultivate a consistent, values-driven employee experience by attracting, developing, and retaining top talent. This also involves ensuring compliant, efficient, and people-focused HR operations, and fostering an inclusive, agile, and collaborative workplace culture.