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Hybrid Insight Consultant (Qualitative) at Human8

Human8 · Ghent, Belgium · Hybrid

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As an Insight Consultant with a passion for qualitative research, you’ll dive deep into human stories, translating them into actionable strategies that shape the future of iconic brands in beauty & luxury and FMCG.

Key Responsibilities

Project Management 
  • You assist in the planning, setting up and management of online research projects, either supporting or being supported by more senior colleagues.
  • You have a good enough understanding of the research process at Human8 to manage a simple project with the assistance of a more senior colleague
  • You collaborate well with and act as a liaison for our operations team. 
 
Activity Design 
  • You attend activity design meetings and brainstorms.
  • You can set-up recruitment screeners and activity guides, based on the client’s research objectives, and with guidance of a more senior colleague
 
Fieldwork 
  • You grow your moderating experience on 1on1 interviews and group discussions (both synchronous and asynchronous). 
  • You can brief external moderators.
  • You can check the status of fieldwork and communicate it internally.
 
Analysis and Reporting 
  • You can analyse, interpret and report on the findings of most research projects (except for very complex projects).
  • You can provide draft conclusions and recommendations for review by a more senior consultant.
  • You can interpret an analysis plan and use it as a base to collaborate with others (e.g. operations team, external moderator, etc.) when relevant.
  • You listen with an open mind to colleague's feedback on your work.
 
Presenting 
  • You grow experience by presenting internally (e.g. team meetings).
  • You attend client presentations and can answer questions that relate to your analyses.
 
Account Management 
  • You gain experience and exposure to clients by supporting more senior consultants with project related tasks and communications.
 
Commercial Management
  • You follow our marketing content for own interest and to develop your knowledge about our offering.
  • You are building your social professional profile and becoming an active networker.
  • You can pitch your role naturally and what impact it has on your clients, to a
  • friend/family member.
  • You are aware of the commercial objectives and targets of your team.
  • You are aware and understand the budget build-up of projects where you have an active role.

Skills, Knowledge and Expertise

  • We welcome applicants from diverse backgrounds and value the unique perspectives they bring. While a bachelor's degree in psychology, social sciences, business, marketing, or related fields is preferred, we're most interested in your ability to deliver exceptional insights. 
  • Strong qualitative research skills and experience are essential for this role.
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