Hybrid Administrative Clerk, Insurance at None

Work Location: Hybrid, 1 day on site Position Type: Contract, 3 months Location: Bloor West, Toronto Compensation Range: $28-33/hour The Insurance Administration Clerk will support the insurance renewal and premium collection process for a large registrant base. This role also involves responding to inquiries via telephone, email, and regular mail regarding the renewal process.Responsibilities: Answering telephone inquiries related to insurance payments and general insurance program inquiries. Making phone calls to registrants advising them on insurance payment process issues.Issuing insurance related documentation and correspondence including receipts for income tax purposes, certificates of insurance; prepare letters, and email responses to insurance inquiries.  Processing insurance payments.  Testing and processing database activities, additions and updates on individual registrant files.Maintaining statistics relating to phone calls, complaints, and correspondence. Handling or distributing incoming and outgoing mail. Acting as a liaison with various departments to assist consumers and registrants with insurance related issues.   Qualifications: At least 1 year of administrative experience or equivalent work experience.Excellent client service and communication skills including diplomacy and a professional manner when dealing with contacts at all levels.  Strong organizational skills, attention to detail and ability to manage competing priorities.Ability to use a personal computer, including Microsoft applications.  Able to handle confidential information appropriately.Familiarity with a web-type database program would be an asset.All interested applicants who meet the qualifications listed above are invited to submit a resume by clicking "Apply Now". The indicated pay range for this position is a good-faith estimate based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Additionally, it is emphasized that the pay band mentioned herein is the one established by the client company. Factors that may be used when making an offer may include a candidate’s skills, experience and geographic location, the expected quality and quantity of work. Most candidates will start at the bottom half of the pay range, with the upper end reserved for candidates with extensive experience and skills and who live in geographic markets commanding a higher starting pay. An employee’s pay history will not be a contributing factor where prohibited by local law.This information is subject to change and serves as a general guideline for compensation discussions. Actual offers may vary based on specific circumstances and company policies. Apply Now