At clearer.io, we’re reimagining eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. Our mission is simple but powerful: empower our partners with tools that streamline their operations, build trust, and drive sustainable growth. We’re not just a technology company—we’re here to make ecommerce smarter, simpler, and more impactful, delivering solutions that inspire confidence and create real results.
If you’re ready to cut through the noise and focus on what really matters in a fast-moving ecommerce landscape, clearer.io is where you can grow, lead, and shape the future of online retail. Join us, and help make ecommerce clearer, more efficient, and more rewarding for everyone.
Your Impact:
As our new Director of HR, you’ll be at the heart of our global growth - leading our People strategy across the UK, US, Germany, Vietnam, and beyond. Based full-time in our Leicester city centre office, you’ll be a key member of our executive team, partnering directly with the CEO to build a human-first, high-performance culture. You’ll guide and scale every aspect of HR - from operations to culture - supported by a skilled People team: This is a high-impact, hands-on leadership role, perfect for someone who thrives on strategy, action, and global collaboration.
What you’ll do:
People Strategy & Leadership
Act as the voice of People on the executive team - shaping and delivering a global People strategy that aligns with our mission and growth.
Lead all core HR functions, including operations, compliance, performance, and employee relations
Partner with leaders across the business the business to strengthen culture, boosts engagement, and drives real results
Build a high-performing People function that balances smart scalability with a human approach
Talent and Growth
Lead global hiring strategies, ensuring we attract and retain exceptional talent
Design and implement career pathways, performance frameworks, and growth plans that unlock potential across every level
Champion our learning and development agenda, expanding programs and driving adoption of our LMS
Build manager capability through targeted training and succession planning tools
Culture & Engagement
Build global engagement programs that resonate locally, across cultures, languages, and work styles
Support collaboration and connection across time zones and regions - remote, hybrid, or in-office arrangements
Strengthen how we listen, grow, and lead — through clear feedback loops, meaningful initiatives, and intentional recognition
Embed a culture of accountability, transparency, inclusion, and performance
Operations & Compliance
Own global HR systems, payroll, benefits, and compliance - for both employees and contractors
Ensure accurate data, strong reporting, and readiness for audit across all markets
Develop clear, compliant policies and provide strategic guidance on employee relations and risk
Leicester Site Leadership
Serve as a senior leader in our UK headquarters, one of our largest and most collaborative offices.
Foster cross-functional connection and champion the local employee experience
Oversee the office environment, ensuring it remains a great place to work - every day
What You’ll Bring:
10+ years of progressive HR experience in global, high-growth environments - ideally Saas, ecommerce, or tech
At least 3–5 years in a senior HR leadership role, influencing executive team exposure and strategic influence decision-making and shaping people strategy at scale
CIPD Level 7 qualified or equivalent experience, with expertise in global HR strategy and operations
Strong working knowledge of UK employment law and confidence navigating multi-country compliance and employee relations
A people-first leadership style that balances strategic thinking with operational excellence
Why clearer.io?
We believe in making things simpler - for our customers, and for each other. That means clarity, purpose, and progress guide everything we do.
Customers at the heart: We obsess over their needs so we can grow together
Purposeful progress: We don’t settle. We take initiative and embrace bold thinking.
Endless innovation: We refine, improve, and take meaningful action
Always open: We build trust through transparency and globally collaboration
Clear Benefits:
Private Medical Insurance
A vibrant office in Leicester city centre
Global exposure and meaningful executive ownership
A change to help shape the future of a scaling tech company
We’re here to make things clearer - in ecommerce and in employee experience. If that sounds like your kind of role, we’d love to hear from you.
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