Homeoffice VP of Customer Success at Sure

Founded in 2015, Sure is the fastest growing insurtech behind the world's most sophisticated digital insurance programs. Sure unlocks the power of digital insurance to enable brands and carriers to distribute insurance products quickly on its technology rails, reaching and engaging customers wherever they are on their journey. Our solutions provide a hassle free way to buy insurance anywhere, enabling our partners to make digital insurance accessible to all.

🤝 Culture is everything. Join an incredible team of smart, passionate, collaborative and driven individuals. We empower our teams and promote autonomy and independence wherever we can.

🌐 We are remote first. This role will be based in Dallas.

🏆 Strive for greatness. We’ve been named the13th Fastest Growing Company by Deloitte Technology Fast 500, an Inc. 5000 Fastest Growing Company in North America, a two-time Forbes Fintech 50 honoree, and a CNBC World’s Top Insurtech Company, among other accolades and recognitions.

💰 Funding. In October 2021, we raised $100M in our Series C with a $550M valuation.

We're seeking our first Customer Success hire - a hands-on Customer Success leader who will own the retention, optimization, and monetization of our enterprise customer base. As our founding Customer Success team member, you'll establish Sure as an indispensable partner through your direct customer relationships while simultaneously building the foundation and vision for the Customer Success department you'll eventually lead. This role is perfect for someone who understands the value of the start up “builder” mentality, thrives in a consultative, high-touch enterprise environment, can serve as a trusted advisor to C-suite executives, and has the strategic vision to build and scale a world-class Customer Success organization from the ground up. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For more information, visit https://www.sureapp.com/. Follow @SureHQ on Twitter, Facebook and Instagram.    

Employment at Sure is contingent upon a satisfactory verification of a general and criminal background check and education and employment verification. Upon an offer of employment, all prospective employees may be required to complete an employment application. Any background verifications will be obtained with written consent from the individual.