Homeoffice Partner Hub Technical Engagement Lead WC Specialist at PTC

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

Role Overview

As a Technical Engagement Lead within the Partner Hub, you will serve as a key technical liaison between PTC and its partners. You’ll play a vital role in enabling partners, identifying opportunities for improvement, and supporting the development of innovative Windchill-based solutions.

Key Responsibilities

• Act as the technical voice of the partner within PTC, identifying gaps and opportunities for enablement, standards, and best practices.
• Support partners in designing and developing their Windchill integrations and solutions.
• Represent PTC consistently and effectively to partners, promoting PTC’s technical content and capabilities.
• Understand the features, limitations, and capabilities of existing partner solutions.
• Provide technical support during the partner engagement in the sales cycle, as needed.
• Ensure partner solutions align with PTC’s SaaS guardrails, and support their build and deployment processes.

Your Day-to-Day

• Collaborate with cross-functional teams and partners to drive technical success.
• Provide guidance and support to ensure partner solutions meet quality and compliance standards.
• Advocate for partner needs internally, helping shape enablement strategies and technical resources.

Preferred Skills and Knowledge

• Advanced technical expertise in Windchill.
• Comfortable working with incomplete or evolving information.
• Confident in presenting to both partners and senior leadership.
• Strong analytical and investigative skills.
• Ability to manage multiple priorities and meet deadlines in a dynamic environment.
• Excellent communication, organizational, interpersonal, and writing skills.
• High attention to detail and accuracy.
• Fluent in English.
• Ability to visualize complex issues and communicate them effectively to diverse stakeholders.
• Skilled in articulating value at both strategic and technical levels.
• Capable of guiding stakeholders toward achievable, well-structured solutions.
• Balanced approach to analytical and creative problem-solving.

Experience and Qualifications

• Minimum 5 years of experience in a customer- or partner-facing technical role.
• Bachelor’s or Master’s degree in Computer Science, MIS, or Engineering.
• At least 5 years of experience in consulting, implementing, deploying, or supporting PLM systems or other enterprise applications.
• Willingness to travel overnight (up to 15%).
• Familiarity with cloud-based infrastructure and technologies (IaaS, PaaS, SaaS).
• Experience in software development, build, and deployment (e.g., Java, JSP, XML, Ant).
• Hands-on experience with Windchill PLM.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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