AllTrails is the world’s most popular and trusted platform for outdoor exploration. We connect people to the outdoors, help them discover new places, and elevate their experiences on the trail. With the most comprehensive collection of trails in the world, AllTrails supports inclusive access to nature for a global community of millions of trailgoers. Every day, we solve incredibly hard problems to get more people outside, for their wellbeing and the collective care of the natural world. Join us!
This is a U.S.-based remote position. San Francisco Bay Area employees are highly encouraged to come into the office one day a week.
QA Manager
We're looking for a dedicated QA Manager to help ensure every AllTrails user experience meets the highest standards of quality and reliability. In this role, you'll guide and mentor a skilled team, build and scale thoughtful QA strategies, and foster a culture rooted in curiosity, accountability, and continuous learning.
If you're energized by solving complex problems and building products that help people connect with the outdoors, we’d love to hear from you.
A successful candidate’s starting salary will be determined based on various factors such as skills, experience, training and credentials, as well as other business purposes or needs. It is not typical for a candidate to be hired at or near the top of the range of their role and compensation decisions are dependent on the factors and circumstances of each case.
What You'll Be Doing:
Managing and mentoring a team of experienced and passionate quality engineers
Developing manual QA strategy, methodology, discipline and framework
Monitoring and analyzing key process and quality metrics; driving corrective and preventive action plans to ensure ongoing improvement
Providing technical expertise in Testing Methodologies, Testing Processes, Tools and Techniques
Fostering a quality, accountability, and collaboration culture across the organization
Requirements
5+ years QA experience
2+ years of QA Management experience
Excellent knowledge of Risk Identification, Risk Management and Risked Based Testing
Strong technical skills, both functional and non-functional, ideally in a continuous delivery environment
Self motivation and a deep sense of pride in your work
Scrappy, creative problem solver who is willing to dive in wherever is needed
Passion for the outdoors
Comfort with ambiguity and an instinct for moving quickly
Humility, empathy and open-mindedness - no egos
AI Native: You naturally incorporate AI tools to enhance your work. You’re comfortable writing prompts, evaluating AI outputs, and enjoy experimenting with new ways to boost creativity, productivity, and decision-making.
Nice to Have
Experience with backend and/or web application testing from design to release
Experience with web technologies like HTML, CSS, Javascript
Experience with SQL and databases
Familiarity with ZenDesk, UnitQ
Nature celebrates you just the way you are and so do we! At AllTrails we’re passionate about nurturing an inclusive workplace that values diversity. It’s no secret that companies that are diverse in background, age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be more successful. We’re focused on creating an environment where everyone can do their best work and thrive.
AllTrails participates in the E-Verify program for all remote locations.
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