Hybrid Outpatient Clinical Care Assistant -- Neurology at Cleveland Clinic

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Outpatient Clinical Care Assistant -- Neurology

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

Center For Brain Health-Main Campus Hospital

                      

Job Code

G13002

                     

Shift

Days

                       

Schedule

7:30am-4:00pm/7:00am-5:30pm

                       

Job Summary

                         

Job Details

The Cleveland Clinic Neurological Institute is known for leading the way in the treatment and research of complex neurological disorders. With over 300 staffed medical, surgical and research specialists dedicated to providing innovative treatments, patients can benefit from disease-specific care. Come join this innovative team and be part of the vision to become the best place to receive healthcare in the world. 

As an Outpatient Clinical Care Assistant in Center for Brain Health, you will provide clinical and administrative support in the delivery of patient care under the direct supervision of a Registered Nurse and/or physician. This role is within the Neurology Institute and supports Multiple Sclerosis within the Mellen Center. An Outpatient Clinical Care Assistant in this position is familiar with performing health screenings, collecting specimens, updating health records, keeping medical supplies stocked, maintaining examination areas, and monitoring, recording, and communicating patients’ conditions. Outpatient Clinical Care Assistants also perform administrative duties, such as appointment scheduling and patient registration, which offer a unique learning opportunity to expand your skillset.

This is an excellent opportunity for anyone interested in the healthcare field and who wants to further their career path. Training is provided for this role.

A caregiver in this role works days from 7:30 a.m. – 4:00 p.m. or 7:00 a.m. – 5:30 p.m.

A caregiver who excels in this role will:

• Complete the rooming process, including vitals, height, weight, and completion of intake questions and documents and report abnormal findings to RN or LIP. 

• Collect patient specimens, perform Point of Care Testing, and prepare specimens for transport to lab. 

• Prepare patients for exams, tests and procedures and assist with exams, treatments and procedures using sterile techniques as applicable. 

• Assist with procedures such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening, and disinfection and sterilization. 

• Perform patient treatments as directed, to include the application of heat or cold, simple sterile dressing changes, and application and removal of casts, braces, and splints. 

• Review printed instructions with patients. 

• Assist with wound care under the direction of the LIP. 

• Document in the electronic health record and assists with management of in-baskets and closure of care gaps. 

• Assist with setting up the clinic for daily operations and closing clinic in accordance with departmental guidelines. 

• Stock supplies and linens as applicable. Cleans, monitors expiration dates and restocks dressing supply cart, checks AED units and oxygen tanks, and empties needle boxes using appropriate safety measures. 

• Maintain all designated work areas in a clean and orderly manner. 

• Assist in regulatory and safety monitoring and compliance audits as directed. 

• Collaborate with health care team members to promote patient care delivery and overall functioning of the department.

• Participate in department meetings and perform duties in an independent and assertive manner under the direction of an RN and/or LIP. 

• Initiate CPR and other emergency measures as required. 

• Perform administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, patient outreach, and patient registration. 

Minimum qualifications for the ideal future caregiver include:   

• High School Diploma or GED 

• Understands human anatomy sufficient to perform job duties 

• Knowledge and understanding of basic patient care activities 

• Basic knowledge of math 

• Additional formal training /education may substitute some or all stated experience 

• Successful completion of Basic Life Support (BLS) through American Heart Association (AHA) required within new hire period 

• One year of recent health care experience in a hospital, ambulatory, homecare, assistant living, nursing home or long-term care setting 

Preferred qualifications for the ideal future caregiver include:  

• Proficiency in the use of an electronic medical record

• Customer service experience

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

• Requires full body motion to move and lift patients, manual finger dexterity with good eye-hand coordination; involves extensive standing and walking.

• Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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