Hybrid Collections Account Manager at SnapFinance

Company Overview:

At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. Since 2012, we've used data, machine learning, and a more human approach to create flexible financing solutions that help people move forward. We're proud of our inclusive, supportive culture, built on empowering our customers, partners, and team members alike. When our people thrive, so does our innovation.

If you're looking to make an impact and grow with a team that values you, come join us!

Job Description

Position Overview:

Our team members are modern-day shopkeepers that blend a traditional steadfast commitment to service and top results with the speed and energy of today. We take ownership of our responsibilities and are accountable for our actions.

We are seeking a dedicated Collection Specialist! We are looking to strengthen our dynamic, growing team. Become part of an amazing team at Snap! 

How you'll make an impact: 

• Outbound/Inbound calling to past due customers 
• Negotiating with the customer to resolve their delinquency 
• Use your strong negotiation skills and assertiveness to resolve their delinquency

What you'll need to succeed:

• 6 months of previous collections experience preferred 
• Advanced English (B2+) across the board
• Schedule flexibility (Monday through Friday between 7 am to 7 pm - One Saturday a month will be required)
• Strong attention to detail with excellent written and verbal communication skills
• Assertiveness Required 
• Strong Work Ethic
• Work independently 
• Fast learner 
• Strong negotiation skills 
• Work under pressure
• High School diploma

Why Join Us:

• Generous paid time off

• Competitive medical, dental & vision coverage

• 401K with company match for US

• Company-paid life insurance

• Company-paid short-term and long-term disability

• Access to mental health and wellness resources

• Company-paid volunteer time to do good in your community

• Legal coverage and other supplemental options

• A value-based culture where growth opportunities are endless

More:

Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website at www.snapfinance.com.

California Residents, please review our California Consumer Privacy Act Notice at https://snapfinance.com/ccpa-notice