Hybrid PC/LAN Specialist III at Richland County

The focus of the class is to perform technical and administrative advanced duties related to the design, establishment, enhancement, and support of Richland County Sheriff's Department PC/LAN environment, including the installation/configuration/troubleshooting/repairing of microcomputers, laptops, tablets, iPads, faxes, peripheral devices such as monitors/printers/scanners/webcams, phones, and associated software. This position maintains the integrity of the network; offers cost-effective solutions; manages/recycles resources where applicable; trains employees on supported processes/applications or non-traditional software not used uniformly throughout all departments; troubleshoots anomalies; removes bloatware; quarantines threats; unlocks passwords and voicemail pins for users; sets up remote desktops; contacts vendors for parts under warranty; conducts back-up of servers/data; manage permissions/ensure security; manages group policies and Windows update services; researches products/equipment requested by users; provides customized quotes; resolves tasks for complex assignments, routine requests, and/or level II assignments not yet resolved; provides support to the network team; and serves on assigned projects. This position is dispatched to local and remote County sites to perform the more difficult repair and support duties; travels in personal car to computer sites throughout the County; and occasionally interacts with outside consultants and outside vendors. Follows guidelines for work but determine the approach for doing the work; supervisor focuses on the outcomes of that work.