Hybrid Director, Auxiliary Services and Access Control at Texas A&M University at Galveston

Job Title

Director, Auxiliary Services and Access Control

Agency

Texas A&M University at Galveston

Department

Administration & Aux Services

Proposed Minimum Salary

Commensurate

Job Location

Galveston, Texas

Job Type

Staff

Job Description

A Glimpse of the Job

Direct the Access Control office and lead the campus auxiliary services responsibilities. Duties include supervising 2 staff and providing oversight of the Access Control operations. Additionally, this position serves as one of the University liaisons for campus maintenance and building projects as coordinated through facilities services. Coordinates the meal plan program, manages campus parking, serves as essential personnel during emergencies, and performs the role of accountable property officer.

Essential Duties/Tasks:

Project Management—Construction, Repair, Maintenance

• Assists the Associate Vice President (AVP) in departmental operations and acts as a campus representative on major and minor projects processed through facilities services, whether construction, repair or maintenance.

• Serves on the management team with the AVP representing the department, division, or University on various committees.

• Participates in developing strategic plans for the campus facilities.

• Serves as the key representative at all stages of project from funding request to end of project completion review to payment release.

• Serves as a campus liaison with outsourced facilities services provider (SSC) for campus projects.

• Processes funding requests submitted by SSC to ensure accuracy, understand scope of work and recommend approval to Associate Vice President.

• Tracks outstanding work orders to ensure SSC completes work timely. Reviews invoices from SSC for work performed and recommends payment to the Associate Vice President.

• Provides monthly report to Associate Vice President detailing outstanding work orders, average time to completion, median time to completion as well as a variety of other data points.

• Leads the assessment process for campus satisfaction with outsourced vendor to include developing assessment tools, implementing the tools across campus and compiling the data.

• Reviews utility spreadsheets to ensure the accuracy of data entry by Business Administrator II.

Access Control

• Direct responsibility for the Access Control office.

• Supervises and guides to the 2 member Access Control team.

• Leads the planning, directing, and coordinating of operational or procedural matters to meet department goals and objectives.

• Oversees all system administration functions for the institution’s hard key, keyless access control and video systems and implements strategies to provide the most secure, functional, and accessible hard key, keyless access and video control systems to the institution.

Business Administration—Meal Plan

• Oversees the campus meal plan and acts as local administrator on software.

• Evaluates and ensures the meal plan program meets goals and objectives.

• Manages the registration process for students’ meal plan selection.

• Reconciles plans to ensure consistency between amount billed and amount paid and calculating the amount of each contractual payment.

• Collaborates with College Station Dining Services IT for proper billing of students from meal plan software to Compass. Monitors compliance with all unit standards, policies and procedures.

• Develops reports, analyses, and surveys as requested by the AVP.

• Maintains meal plan tracker software, which includes building semester terms, building meal plan options, and opening and closing the software for each term.

• Initiates and monitors meal plan selection by students.

• Ensures students that are required to select a meal plan select the appropriate plan.

• Liaisons with College Station Meal Plan office to ensure students are coded to the proper campus.

• Liaisons with local Dining Services team (Chartwells) to ensures that meal plan changes made by students are processed correctly and any changes to student billing are made timely.

• Liaisons with College Station Student Business Services to ensure revenue collected by College Station for engineers in Galveston is transferred to the Galveston campus timely to ensure that the required contractual payments to the outsourced dining vendor are accurate.

• Calculates the amount of the required contractual payments and provides to the Associate Vice President for processing.

Parking Administration

• Serves as the primary point of contact for parking program.

• Oversees the parking permit program (hang tags for faculty, staff and students), and distribution of parking spaces across campus.

• Evaluates and ensures the parking program meets goals and objectives.

• Oversees the Visitors’ parking program, including issuing permits, daily rates, maintenance of equipment and the parking app. Designs annual hang tags for student, faculty and staff parking permits.

• Coordinates the purchase of annual hang tags for special off campus groups (for example, Aggie Moms).

• Liaisons with College Station Transportation Services.

• Reviews permits sold to revenue received.

• Serves as primary point of contact for questions related to visitor parking.

• Serves as Departmental Parking Representative (DPR) for the campus whose primary responsibility is the sale of visitor parking permits to campus departments.

• Identifies and bills for conference and special event parking. Manages and maintains the visitor parking payment kiosks.

• Provides monthly report of visitor parking activity.

Associate Vice President Support and Other Duties

• Supports the AVP in a variety of instances, which can include assisting with walkthroughs with vendors, arriving early to open facilities, and being on site for outside groups, etc.

• This position is essential personnel under certain emergency procedures and is appointed as such in times of emergency by the AVP. Coordinates the Brick Paver program supporting the Hearn Endowment by overseeing mailouts, purchasing pavers, and overseeing the installation of pavers

• Leads the annual roadwork and asphalt repair

• Coordinates with Development when plaque updates to the ASEC donor wall are necessary

• Updates the Edwin Eikel Outstanding Former Student wall annually to include the new recipient

• Serves on the Incident Command Team (ICT)

• Serves as designated accountable property manager. Is responsible for the physical possession and control of all property entrusted to the department.

• Coordinates campus facility inventory to include updates through College Station Facilities Analytics and Mapping to the Texas Higher Education Coordinating Board as well as room inventory audits coordinated through THECB

• Performs other duties as assigned.

What you need to know

Salary: $90k annually

Special Instructions: A cover letter and resume are strongly recommended. You may upload these in the CV/Resume section.

Required Education and Experience

• Bachelors degree

• Ten years of experience in administration, facilities, and/or higher education auxiliary services.

Knowledge, Skills, and Abilities

Strong spreadsheet skills to include pivot tables, embedded formulas, expert use of conditional formatting and spreadsheet security. Foundational understanding of facility mechanical, electrical and plumbing work. Strong critical thinking and analytical skills with a focus on the ability to troubleshoot systems as well as physical assets.

Other Requirements and Factors

• This position is security sensitive

• This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures

• All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements

Who we are

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

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