Hybrid Hospitality Connectivity Specialist at Outrigger

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Work in a company where people truly believe in what they’re doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.

We are looking for a detail-oriented Hospitality Connectivity Specialist to manage the configuration, maintenance, and optimization of our hotel distribution systems. This is a technical role focused on ensuring accuracy across the Property Management System, Central Reservation System, loyalty programs, and third-party partner extranets

You’ll be responsible for ensuring our hotel data, including rates, availability, content, and policies are accurately reflected across all systems and distributed channels. This role requires prior experience working within hospitality systems such as OPERA, SynXis, or similar platforms.

Key Responsibilities:

• Configure and maintain rates, inventory, room types, policies, and content across distribution systems including PMS, CRS, loyalty platforms, and OTA extranets.
• Ensure proper rate mapping and availability across platforms such as SynXis, TravelClick, GDS, Expedia Partner Central, and Booking.com.
• Act as a key liaison between internal teams and external partners to ensure accurate system connectivity and data flow.
• Troubleshoot issues related to rate loading, availability discrepancies, failed reservations, and content errors, escalating to system vendors as needed.
• Perform quality assurance checks across all channels to ensure rates and room types are being properly distributed and presented.
• Assist in onboarding new properties and partners by setting up connectivity, configuring rate plans, and ensuring data synchronization across systems.
• Support integrations with business intelligence tools to ensure clean, accurate data for reporting.

Minimum Requirements:

Come Work Here!

Compensation& Benefits:

Base pay starts at $29

Health Insurance (Dental, Medical, Prescription, Vision)  

Paid Holidays, Sick, Vacation and Medical Leave

Retirement Plan (401K)

Recognition and Award Programs

Employee Assistance Program

Discounted Hotel Rates

And many opportunities for growth through our training and development programs!

*please note that benefits may vary depending on position or property