Hybrid Driver Manager at Arriva

Driver Manager

Willesden Junction, London

Arriva Rail London

Permanent

Closing date: 30th July 2025

Arriva Rail London is an industry leading train operating company, responsible for running the London Overground network under a Concession Agreement with Transport for London (TfL) and is part of the Arriva group.

Here at Arriva, we are on our way to becoming the leading passenger transport partner across Europe, delivering more than 2.2 billion passenger journeys across 14 different European countries every year. We have a vision to help shape a future where passenger transport is the best choice, through digitisation, sustainability, and continuous improvement, we want you to join us at the forefront of the passenger transport industry!

Arriva Rail London are looking for a Driver Manager to join our team.

The main purpose of the Driver Manager role is to lead drivers in ensuring operational safety, carry out fitness and competence assessments of drivers and ensure that drivers are utilised in the most effective and economic manner possible so as to ensure the reliable operation of the train plan, contribute to improving train performance and achieve customer satisfaction targets.

Responsibilities:

• Manage the deployment of drivers to ensure the business needs are met in terms of efficient and economical operation.

• Carry out the provision of the disciplinary procedures, welfare arrangements and health and safety at work as delegated.

• Carry out competency assessments and monitoring of drivers and trainee drivers at the frequency and in the manner specified as set down in company procedures.

• Carry out and record fitness for duty checks of drivers and trainee drivers at the frequency and in the manner specified in company procedures.

• Carry out briefings of drivers and trainee drivers at the frequency laid down in company procedures using corporate and departmental briefing material and incorporating any local requirements identified by the Operations Managers.

• In accordance with company procedure requirements, make recommendations to the appropriate Operations Manager concerning any driver that may require additional monitoring due to identified sub-standard performance or other factors. Apply development plans for identified drivers.

• Implement the safety standards (developed by the Operations Standards Manager) at driver depots.

• Ensure six monthly safety checks are carried out to meet safety validation requirements.

• Ensure remedial actions from all audits are addressed and closed out.

Qualifications:

• Certification in rules and regulations competence and knowledge of traction instructions

• Full Driver competence for a minimum of a three year period

• Should be capable of improving levels of driver performance in terms of safety and discipline and to manage effectively staff inter-relationships within driver depots and between depot staff and other members of staff.

• Good standards of literacy, numeracy and computer skills are essential

• Excellent communication skills with the ability to communicate confidently and effectively both verbally and in writing with drivers and other employees and organisations.

• Good knowledge of traction/operational matters, including conditions of service, rostering practices, disciplinary procedures.

• At Arriva Rail London, we work in an environment where diversity is essential, inclusion is our culture, and each person knows they belong and matter.

• We offer a competitive salary and benefits package, a culture of respect, challenge and innovation – with excellent opportunities for growth and development.

Our benefits include:

• Free Travel for you and a nominated person at your address on TfL Network - this alone worth total £5,200 per annum

• Discounts on European rail services after 1 year of service

• Free travel on Arriva branded rail services around the country

• 75% discount off of season tickets on other Train Operating Companies

• Arriva Village – web based discounts on various products/services on the high street

• Employee Assistance Programme – 24hr helpline, covering a multitude of subjects

At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success…

If you require any reasonable adjustments to be made to the application or interview process, please don’t hesitate to let us know.