Remote Intelligent Automation Developer III at CareSource

Job Summary:

The Intelligent Automation Developer III creates and implements Bot Automation process solutions based on client requirements and in accordance with standard automation tool design principles and conventions.

Essential Functions:

• Collaborate with cross-functional teams to identify areas where AI/ML and intelligent automation can be applied to streamline processes, reduce manual efforts, and deliver tangible business benefits
• Work closely with business stakeholders to gather and define requirements for AI/ML and intelligent automation projects; translate business needs into technical specifications
• Analyze and preprocess data to ensure its quality, relevance, and suitability for AI/ML model development; collaborate with data engineers to establish data pipelines and data governance
• Design, develop, and deploy machine learning models and algorithms to solve business challenges which  may involve selecting appropriate algorithms, feature engineering, model training, and optimization
• Identify and implement opportunities for process automation using technologies like robotic process automation (RPA) and intelligent process automation (IPA);  create and maintain automation workflows
• Monitor the performance of deployed AI/ML models and automation solutions; continuously assess their accuracy, efficiency, and effectiveness, and iterate on improvements as necessary
• Collaborate with IT, data science, and business teams to ensure seamless integration of AI/ML and automation solutions into existing systems and workflows
• Maintain comprehensive documentation of models, algorithms, processes, and automation workflows; ensure knowledge sharing across teams.
• Stay up-to-date with the latest advancements in AI/ML and automation technologies; proactively explore new tools, frameworks, and methodologies to enhance the organization's capabilities
• Provide training and support to end-users who interact with AI/ML models or automated systems; address queries and troubleshoot issues as needed
• Design process workflow using UiPath including building, testing and implementing quality RPA solutions
• Analyze and amend software errors in a timely and accurate fashion and provide status reports where required
• Mentor other developers, analysts, and designers in conceptualizing and developing new software programs and applications
• Plan phases of the software development life cycle (SDLC) for a variety of projects
• Assist in the preparation and documentation of software requirements and specifications
• Research and document requirements of software users
• Assist and contribute to the Architectural Council on all software solutions designed or purchased at CareSource
• Clarify and drive team goals on a technical level making sure that the solutions proposed and designed are in line with the department and CareSource vision
• Conduct research on emerging application development software products, languages, and standards in support of procurement and development efforts
• Recommend, schedule, and perform software improvements and upgrades
• Assist the Architectural Council with technical knowledge regarding emerging technologies to help drive strategy
• Assist management with resource and release planning
• Consistently write, translate, and code software programs and applications according to specifications
• Define architecture and design for enterprise applications
• Administer critical analysis of test results and deliver solutions to problem areas
• Lead projects from a development standpoint and coordinate activities with the developer teams as needed
• Assist in the development and maintenance of user manuals and guidelines
• Assist in software deployment as required based on build specification
• Liaise with network administrators, systems analysts, and software engineers to assist in resolving problems with software products or company software systems
• Perform technical code reviews of peers to ensure proper coding methodology is being adhered to
• Perform any other job related instructions, as requested

Education and Experience:

• Bachelor of Science degree in the field of computer science or software engineering or equivalent years of relevant work experience required
• Minimum of five (5) years of .Net Development experience is required
• Minimum of two (2) years of Robotic Process Automation experience is required
• Experience in end-to-end development of business processes using UiPath Robotic Process Automation is required
• UiPath Orchestrator experience is required
• AI/ML/Generative AI experience is required
• Experience developing and designing n-tier applications with multi-tier architectures is preferred
• UML Modeling experience is preferred

Competencies, Knowledge and Skills:

• Working technical knowledge of object-based programming languages, including C#, VB.NET, ASP.NET, or Python
• SML, XSLT, Schema coding experience and translation abilities
• Knowledge of Project Management practices
• Web service development knowledge
• Experience working with enterprise application Microsoft Office
• Strong relational database experience including tuning, stored procedure development and use of reporting services in a Microsoft environment
• Facets Extension development or experience developing applications in the healthcare sector preferred
• Application development in a healthcare or payer related field preferred
• Hands on experience working in integrated development environments, including , including SVN, Microsoft Visual Studio, Team Foundation Server
• Extensive experience with Windows operating systems
• Extensive experience with Windows SQL Server database
• Hands-on software troubleshooting experience
• Knowledge of applicable data privacy practices and laws
• Experience with specific phases of the software development life cycle, especially Agile, Test Driven Development, and Waterfall
• Familiarity with TDD and Iterative software development methodologies
• Familiarity with the health industry
• Flexible and adaptable in regards to learning and understanding new technologies
• Strong written and oral communication skills
• Strong interpersonal skills
• Ability to conduct research into software-related issues and products
• Highly logical
• Technically proficient
• Highly self-motivated and directed
• Keen attention to detail
• Proven analytical and problem-solving abilities
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Ability to work both independently and in a team-oriented, collaborative environment
• Ability to travel  to other business locations for off-site software installation
• Ability to work additional hours to meet project deadlines

Licensure and Certification:

• UiPath Certification is strongly preferred
• Certifications in technical tools and/or other programming languages preferred (MCSD, Java, Onbase, Tibco, SAP, etc.)

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Organization Level Competencies

• Create an Inclusive Environment

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.