The Role:
Minted is excited to hire a Manager, Customer Service to support the Minted Customer Operations team.
Reporting to the Senior Manager, Global Customer Service, this role brings to life what great service looks like at Minted, working with our frontline reps and contact center leaders, within Minted and with our Global partners, to translate our vision into actionable coaching & development for the entire team. The perfect fit is someone who loves growing and developing people, understands what it takes to deliver great customer experiences, and is excited about being part of building a world-class customer service team.
As part of our recruitment process, we want to ensure the security and legitimacy of all communication channels. Therefore, please be advised that all official correspondences from our team will be sent from email addresses ending with "@minted.com"