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Hybrid Technical Trainer at Granicus

Granicus ·  Canada, Canada · Hybrid

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The Company 
Serving the People Who Serve the People 
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.  
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. 
Want to know more? See more of what we do here.  

As a Technical Trainer, you will be responsible for delivering engaging, high-impact training sessions to public sector clients, helping them maximize the value of our GovTech solutions. Your focus will be on facilitating in-person and virtual training sessions, ensuring that end users understand and effectively use our products. You will work closely with Project Managers, Product Development, and Customer Success teams to tailor training programs to client needs and support successful implementations. 

This role requires exceptional presentation skills, a passion for client success, and the ability to adapt training approaches to different audiences. The ideal candidate is an enthusiastic educator with a consultative mindset, capable of making complex software solutions accessible and user-friendly.
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