Hybrid Lead Customer Support Engineer na Aidash
Aidash · Bengaluru, India / Gurugram, India, India · Hybrid
Oyster – Contrate globalmente com a Oyster. Simplifique o processamento de salários e a conformidade.
Patrocinado por OysterAbout AiDASH
AiDASH is making critical infrastructure industries climate-resilient and sustainable with satellites and AI. Using our full-stack SaaS solutions, customers in electric, gas, water utilities, transportation, and construction are transforming asset inspection and maintenance - and complying with biodiversity net gain mandates and carbon capture goals. AiDASH exists to safeguard critical infrastructure and secure the future of humanAIty™. Learn more at www.aidash.com
We are a Series C climate tech startup backed by leading investors, including Shell Ventures, National Grid Partners, G2 Venture Partners, Duke Energy, Edison International, Lightrock, Marubeni, among others. We have been recognized by Forbes two years in a row as one of “America’s Best Startup Employers.” We are also proud to be one of the few climate software companies in Time Magazine’s “America’s Top GreenTech Companies 2024”. Deloitte Technology Fast 500™ recently ranked us at No. 12 among San Francisco Bay Area companies, and No. 59 overall in their selection of the top 500 for 2024.
Join us in Securing Tomorrow!
The Role
Our customers rely on AiDASH to keep the power on, protect biodiversity, and safeguard lives and livelihoods. When they raise an issue, it’s not a “ticket”—it’s a risk to their operations and reputation. That’s where you come in.
As our first dedicated Customer Support Leader, you will lead the function that ensures customer issues are rapidly diagnosed, routed, and resolved—while also surfacing patterns, driving systemic fixes, and shaping how we scale support across our global business. This is a hands-on, high-stakes role. You’renot here to run a help desk. You’rehere to lead the nerve center of our customer response.
