Homeoffice Vice President, Strategic Sales - Analytics at Ttec digital
Ttec digital · US: Remote, United States Of America · Remote
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Sponsored by OysterAt TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
As the TTEC Digital Vice President, Strategic Sales for our Analytics practice, you’ll be a part of creating and delivering amazing customer experiences, an award-winning employment experience and company culture. TTEC Digital helps the best companies on the planet reinvent their businesses to drive competitive differentiation through customer engagement and digital transformation.
What you’ll be doing:
Reporting to the SVP, Consulting, Analytics, and AI you’ll leverage your technical proficiency to drive growth and adoption of our analytics solutions across our client base. You will work cross-functionally with account executives and solution teams to identify opportunities, shape strategic conversations, and ultimately drive revenue through value-based analytics sales.
This is not a pure sales role, it’s a strategic hybrid of sales leadership, technical solutioning, and client advisory. You’ll bring hands-on analytics experience, contact center and cloud expertise, and the commercial savvy to close complex, high-value deals.
Typical week will include:
Business Development & Sales Support
•Partner with the core sales team to identify and qualify analytics opportunities within existing accounts.
•Lead client conversations to translate business needs into analytics use cases and value propositions.
•Support pipeline development and management, contributing to deal strategy and closure.
•Develop and present compelling proposals and solution roadmaps, customized to each client.
Solution Design
•Work with cross-functional teams to scope end-to-end analytics solutions (technology applications, methodologies, identification and use of data sources, models, etc.).
•Define success metrics, KPIs, and delivery timelines.
•Serve as the bridge between technical delivery teams and client stakeholders, ensuring solutions meet both business and technical requirements.
Technical Leadership
•Leverage hands-on experience with analytics tools (e.g., Python, SQL, Power BI, Tableau, Databricks).
•Drive or participate in POCs, client workshops, and technical validation processes.
•Speak confidently about cloud-based data architecture and engineering, especially across AWS, GCP, and Azure.
•Demonstrate thought leadership in CX analytics, AI/ML, and data-driven decision-making.
Client Advisory
•Operate as a trusted advisor to senior client leaders in Contact Center, CX, and Digital Transformation.
•Guide clients through analytics maturity journeys, data strategy design, and change management.
•Translate complex analytical concepts into executive-level insights and actionable strategies.
What you bring to the role
•10+ years in analytics, with progression from technical delivery to client-facing roles.
•Proven experience supporting or leading complex sales cycles with large enterprise clients.
•Hands-on background in data engineering, data science, or analytics consulting.
•Knowledge of Contact Center operations, CCaaS, IVR, AI solutions, and what matters to CX leaders.
•Deep understanding of cloud ecosystems, especially GCP and AWS, and their analytics toolkits.
•Commercial acumen and experience managing or influencing large revenue streams.
•Technically credible—comfortable speaking to architecture, tools, and analytical methods.
•Strong network and presence—confident, engaging, and persuasive in client settings.
•Willingness to be hands-on and roll up sleeves in a fast-moving, high-impact environment.
•Bonus: MBA or experience in marketing, strategy, or management consulting.
