Oyster – Hire globally with Oyster. Simplify payroll and compliance.
Sponsored by OysterWe’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.
We’re always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB.
About the Team
Our award-winning People Experience team is made up of experts who are focused on reimagining new ways of working and enabling all MYOBers to help more businesses in Australia and New Zealand reach their potential. From talent acquisition, people advisory, organisational development to employee services and workplace experience, we ensure your ride with MYOB is an exceptional one.
The Opportunity
We're looking for someone who is passionate about crafting amazing customer experiences and team culture, on-site in our Sydney office. You'll have the opportunity to work across multiple areas, from basic tech troubleshooting, event facilitation, and vendor management to supporting remote teams by assisting with the day-to-day operations of our Sydney office.
As part of the wider People Experience (PX) function, you'll be collaborating with other teams to deliver these outstanding experiences to our employees. You'll also have the opportunity to build relationships with all of our business divisions and functions, find opportunities for improvement, validate how our platforms perform, and ensure we are delivering phenomenal experiences for the organisation.
About the Role
- Deliver a workplace experience that inspires, engages, and ensures the safety and wellbeing of our people
- Assist staff and visitors with inquiries and issues related to the office environment, including meeting room and office event setups
- Provide an exceptional onboarding and off boarding experience
- Maintain stock levels of consumables, stationery and IT assets
- Provide basic technical support, ensuring devices (laptops, meeting rooms, access systems) are functional
- Work with remote teams to assist in configuration and troubleshooting of local issues
About You
- Experience working in business support, customer service, or helpdesk position advantageous
- Skills in community building and a desire to champion social engagement across the wider Sydney team
- Amazing customer service and team collaboration skills
- Always curious with a genuine passion for technology and innovation
- A keen problem solver who loves to share their knowledge
