Hybrid Technical Set Up Specialist at Pipedrive

We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.

We are looking for a Technical Setup Specialist to join our Customer Solutions team and play a crucial role in assisting trialists, newly paying customers, and named accounts with the technical implementation of their Pipedrive setup. Your primary focus will be on Imports, Integrations (Zapier and Pipedrive-built integrations), and Automations, driving paid conversion and customer retention. In this role, you’ll strive to improve customer satisfaction by understanding customer’s novel business needs to provide real time suggestions for implementing best practices to drive speed to value attainment.