Hybrid Incident and Complaints Specialist presso Mable
Mable · Sydney / Melbourne / Brisbane, Australia · Hybrid
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Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia's largest and fastest growing healthtech platforms.
We have been recognised in AFR’s Fast 100 list, Deloitte’s Tech Fast 50, and won the Australian Growth & Australian Technology Growth Company of the Year Award in 2020! So don’t miss your opportunity to join a thriving scale-up and deliver change to Australia’s care and support sector.
We are seeking an Incident and Complaints Specialist to join our Incident and Complaints team team. As an Incident and Complaints Specialist, you will play a critical role in ensuring the delivery of high-quality services to Clients and Support Providers by effectively managing incidents and complaints in accordance with regulatory requirements and organisational policies.
Key Accountabilities:
