Hybrid Supply Chain Quality Technical Lead - SCQ Product Owner at Roche

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Here's what we're looking for:

As an Operations Quality Chapter Technical Lead you are accountable for ensuring your contributions are delivered in a way that lives up to our commitments to each other and the We@Roche Diagnostic Commitments.   You are responsible for building and developing your capabilities to contribute more to the team, customers and patients.  You apply new approaches to improving your work to increase productivity, reduce costs or mitigate significant compliance issues within your area of influence.  You are a strategic business partner that breaks down silos between organizations (internal and external) all which lead to developing and producing safe, quality products and services that meet customer requirements throughout the entire lifecycle.  You push the boundaries to enable and implement smart, risk-based compliant processes that result in quick and efficient innovation.

This role is specific for Supply Chain Quality (SCQ). We are seeking an experienced and motivated Product Owner and Project Manager to join our team. In this dual role, you will be responsible for leading the development and management of products, as well as overseeing the execution of Supply Chain related projects. You will work closely with Supply Chain, Functional Leaders, the Networks and other Quality & Regulatory teams to develop strategies, set priorities, to ensure achievement of organizational, quality, and departmental goals as well as how best to participate in Squads and Community of Practices.  

As Supply Chain Quality Technical Lead, you will be a member of the Supply Chain Quality Chapter within the Operations Quality network. 

You will be responsible to …

Drive business results and customer value

• Define, prioritize, and communicate the vision and roadmap for Supply Chain Quality data products, in close collaboration with the Supply Chain Data Domain

• Understands business needs and priorities, and uses multiple sources of information including broader stakeholder views to develop solutions and recommendations by bringing an end-to-end process approach. This requires ongoing, proactive interaction with cross-functional users while providing consistent communication with various functions. There is a key focus on managing the relationship with the business at both a strategic and portfolio level to ensure the IT/SC organization has early insight into changing business directions in order to inform and shape IT demand.

• Analyzes business and user needs, establishes clear business value objectives, documents requirements, and revise existing system logic or business process difficulties to select, build or modify large, complex or mission critical information systems to achieve business value

• Continuously monitor and evaluate data product performance to ensure it meets user expectations and business objectives.

• Acts as a product owner and works closely with IT, Supply Chain Data Domain, and other applicable stakeholders in the planning and design of application implementations, changes and coordinating on delivery and deployment processes. As an evangelist, this position stays abreast of functional and development tools, trends, and practices that should be considered for future initiatives.

• Curating Supply Chain Quality data and participating in Data Squads to ensure SCQ data is easily interpreted and consumable. 

• Supports SCQ and SC with the reporting and analysis of Quality data

• Lead and manage the full lifecycle of Supply Chain Quality projects, from initiation and planning through execution, monitoring, and closure. This includes defining project scope, objectives, deliverables, timelines, and resource requirements.

• Identify, assess, and proactively manage project risks and issues, developing mitigation plans and escalating as necessary to ensure project success.

Empower and enable the Network

• Lead, coach, and guide the organization.

• Be the champion and advocate for Engrained Quality globally.

• Build a culture of continuous improvement and model matrix leadership principles.

Enable the organization’s New Ways of Working

• Act as role-model for Agile Leadership behaviors, as well as for our culture, mindset & behaviors as defined in the Dia Operating Principles

• Model behaviors to support the organization’s transformation to new, more Agile Ways of Working – e.g. new decision making/governance practices, collaboration, etc.

• Everything you do should contribute directly to the achievement of our Roche Ten Year ambitions, including:

• Double patient access to novel, high-medical-value diagnostics solutions

• Build the leading, profitable insights business

• Improve patients’ lives via ‘OneRoche Approach’ to ecosystem in every country

What else do you have in your toolbox: 

• At least three (3) years of IT experience within Quality and Regulatory  and demonstrated knowledge of Operations processes.

• Salesforce, Trackwise (Honeywell), Smarteeva applications

• Agile/ Waterfall methodologies / Software Development Life Cycle (SDLC) process experience

• At least five (5) years in the Medical Device/Pharma/Biopharmaceutical industry with 2 years working in Quality, Compliance, Regulatory and/or Validation, preferred or equivalent experience.

• Bachelor’s / Master's degree in Life Science, Pharmacy or a related subject.

• Excellent knowledge of the European, US, China and International cGMP regulations and demonstrated ability to adequately interpret and implement quality standards. 

Preferred Qualifications:

• Experience with data visualization tools (e.g., Tableau, Power BI) and data analytics platforms (e.g., Google Analytics, Adobe Analytics).

• Knowledge of programming languages (e.g., Python, SQL) and data processing frameworks (e.g., Apache Spark).

• Relevant certifications, such as Certified Scrum Product Owner (CSPO), Project Management Professional (PMP), or Certified Data Management Professional (CDMP).

As this position is part of a global organization, international business travel will be required depending upon the business location of the successful candidate and ongoing business project activities.

What to expect in our Vienna site:

•  Ambitious and passionate people building meaningful products for a global audience

• An innovative agile working environment allowing for collaboration with really smart people and knowledge sharing in cross-functional teams 

• Not a corporate environment, but the leverage of a global market leader (Roche family)

• Loads of benefits (brand new Apple hardware, fitness, public transport, lunch benefit, language classes, professional training budget, chance to join global conferences...)

• Flexible working hours and home office policy, 5 weeks vacation

• A kick-ass office with a rooftop terrace, fully stocked kitchen and amazing barista coffee machines in the middle of Vienna… oh, and did we mention the best team in the world! 

Who we are and what we care about?

Here at mySugr and Roche We are committed to providing a healthy, equal and inclusive working environment for our employees to bring true relief to the patient! We care about family friendly career paths, sustainability, a healthy lifestyle and the flexibility of a modern workplace. We maintain a culture of learning and sharing, as well as open and candid feedback. At every level, there are many opportunities to develop and grow - both professionally and personally. 

As a healthcare pioneer committed to transforming the lives of billions of people around the globe, we push boundaries to redefine what is possible. We know that early, accurate diagnosis is essential to maintain health, prevent disease and help advance new, targeted treatments and potential cures for the world’s most serious health problems. We have a passion for innovation and a profound commitment to make a lasting impact on society by continuing to improve the standard of care for humankind. Our culture inspires us to create healthcare that is sustainable, efficient and financially viable. Healthcare that is built on people’s needs, strong data and clinical insights. Healthcare that saves lives.

Interested? Great. We’d like to hear from you! Just click that “Apply Now” button and send us your CV in English …. and anything else that you think might impress us.

In Austria, we have a legal obligation to disclose the minimum salary according to our collective agreement, which is gross 3.455  - per month for this position. But! Rest assured, we offer amazing competitive compensation packages which take into consideration current market trends, therefore you can expect a higher offer that reflects your experience level.

Roche is an Equal Opportunity Employer.