Homeoffice Senior Client Relations Manager (FMCG) - (m/f/d) at Appinio

Appinio · Hamburg, Hamburg, DE', 'Berlin, Berlin, DE', 'Munich, Bavaria, DE', 'London, GB', 'Madrid, Germany · Remote

2 months

CRM

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Allow us to introduce ourselves

Hello there! We’re Appinio, the fastest (and coolest) market research platform. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make better data-driven decisions.

We started out in Hamburg back in 2014 but we’re now humbled to call the world our playground, with over 260 employees spread across 15 countries (we’re remote-first), 2600+ international clients, delivering research from +190 markets, globally.

Want to be a part of the Appinio movement? 🚀

Here at Appinio, we value transparency in our recruitment process, and we've created a blog to share what to expect during each step of our journey together: here

Your mission as a (Senior) Client Relations Manager FMCG

Appinio is looking for a highly driven and passionate Senior Client Relations Manager to join our team and work closely with our FMCG industry lead. You will act as a trusted advisor to our customers regarding the importance and potential of market research, innovation, and consumer centricity.

In this role, you will be responsible for building and managing relationships with companies in the FMCG sector. You will showcase the potential of Appinio's capabilities and develop a mutually beneficial commercial framework with stakeholders in the FMCG industry.

What you’ll be doing

You will drive growth by developing and owning the growth strategy for your FMCG categories, you will work on the end to end sales funnel acquiring new customers and coaching them on market research solutions using Appinio’s platform
You will build relationships and represent Appinio to marketing and insights leaders, creating trust and building a strong network within the FMCG industry
You will expand reach by representing Appinio at trade fairs and speaking events, leveraging and growing your professional connections to drive business growth
You will create opportunities and develop strategic partnerships to strengthen Appinio’s position as a leading research firm in FMCG
You will understand the market and act as the voice of our customers, addressing their needs, monitoring competitors, and identifying growth opportunities
You will collaborate and work closely with Customer Success and Marketing teams to ensure client success and maximise growth opportunities
You will lead with expertise and become a trusted thought leader, helping brands grow and making market research more accessible in the FMCG industry

You will thrive in this role if

You have 5+ years of relevant commercial sales experience
You have experience in B2B sales, in the market research or FMCG industry
You have experience leveraging data and have a consultative approach with clients
You have excellent proficiency in German and communication skills in English
You are proficient in working with CRM tools such as Salesforce or Hubspot
You are an empathetic nature with a keen sense for understanding the needs of others
You have an entrepreneurial mindset and consider yourself a problem-

What’s in it for you?

Flexibility Policy - Our flexibility policy means there is no hard cap on the number of vacation days you can take.
Work-from-anywhere Policy - If you're based in the EU, you can work outside your country of residence for up to 180 days per year.
All the hardware you need and your own MacBook
If you are located in Hamburg or Berlin, you'll get a Deutschland ticket or access to a mobility budget with the NAVIT app to get you to and from the office space.
If you are located in Germany or Spain, you will have access to a Subsidised Urban Sports Club membership.
In case you’re located in one of the cities where most of our fellow Appinioneers are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York), you can get access to our Co-working spaces.

Kind reminder: Please ensure that your application is submitted in English.

This post not only outlines our ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We're eager to hear from individuals who share our enthusiasm.

Appinio is an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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