Hybrid Collections Supervisor en Ecolab

The Collections Supervisor will organize and prioritize the work of collections associates to reduce aged receivable balance. They will prioritize team efforts to meet cash targets, report on monthly progress, and highlight concerns to the collections manager to continually drive exceptional results in support of the GBS+ service mission.

Responsibilities:
•    Manage the Trade Accounts Receivable portfolio and monitor trends to address issues, speed up cash flow, and identify process improvements.
•    Maintain relationships with various departments to resolve payment issues and provide KPIs analysis for senior finance leadership.
•    Prepare and present productivity metrics and qualitative analysis to stakeholders; communicate with leadership on credit risks, bad debt, and bankruptcies.
•    Review and monitor portfolio write-offs and reserves for bad debt; enforce credit policies and meet annual objectives/KPIs.
•    Provide daily direction to staff; ensure staffing levels meet targets and standardize credit processes.
•    Support audits, process improvement initiatives, system enhancements, and special projects affecting Credit Services.
•    Create an environment of accountability and metric-driven success.

Basic Qualifications:
•    5+ years of collections experience
•    Experience leading cross-functional projects in the finance sector; willingness to learn problem solving and Green Belt methodology
•    Experience working with PC, Credit Systems/Tools--preferably SAP
•    2+ years of experience leading cross-functional teams in a matrix environment, delivering complex projects with significant results
•    Experience building and leading high performing, business-oriented teams that have a sense of urgency, a focus on results, and a commitment to quality
•    Advanced level of English

Preferred Qualifications:
•    Bachelor’s degree in Finance, Accounting or business-related field
•    Experience managing time demands, incomplete information or unexpected events
•    Solid organizational and planning skills
•    Excellent communication and presentation skills, both written and oral
•    Green/Black belt certification
•    Demonstrated ability to communicate to all levels of the organization, General Management and Field Sales Executives within Ecolab and across functions
•    Successful in leading change initiatives