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About the job
⭐ About the role At Lodgify, we are hiring a Technical Customer Support Specialist to join our team fully remote from any location in Latin America or the Caribbean! We’re seeking a tech-savvy professional to become an expert in the Lodgify software. In this role, you’ll use that expertise to provide technical support, troubleshoot complex issues, and ensure high customer satisfaction through exceptional service. You will assist our customers in connecting Lodgify with the main reservation platforms integrated with Lodgify (i.e. Airbnb). And in cases of connection issues, we expect you to take the initiative in finding the root cause and solve it whenever possible, by investigating the problem while assisting the customers! ⭐ How will you make an impact? ⭐ What makes you a great fit: What's in it for you? 🌎 The freedom to work from home. 💰Salary in EUR/USD! 🖥️ We understand the importance of having the right tools for the job, especially in a remote setting: Expense Coverage for Computers & Gadgets. 💟 Great culture & working environment with an international team of over 60 different nationalities. 🎉 Travel to our yearly team-building events at company's expense. 🤑 Boost your earning potential with our referral program that offers paid compensation. 📈 Dive into a career adventure with endless opportunities for growth and development. 💥 Spice up your remote work routine with a dash of fun! Join us for virtual team activities.