Hybrid Customer Service Specialist bei Sales Bizlab

About Sales Bizlab

At Sales Bizlab we believe in the individuality of each client, therefore, the solutions that we provide are unique and molded to each of their specific needs. The root of our success lays in our extensive experience across different geographical locations, mediums and markets. Today, Sales Bizlab we enjoy a close relationship with each and every client which is attributed mostly to our collaborators.

We are seeking a dedicated and enthusiastic Customer Service Specialist to join our growing team. In this dynamic role, you will be the first point of contact for our customers, assisting them with inquiries and providing exceptional service that exceeds their expectations. Your ability to communicate effectively and empathize with customers will be crucial in resolving issues and providing solutions in a fast-paced environment.

Job: Full time

Pay Range: $950 - $1200 weekly

 Responsibilities:

• Act as the main point of contact for customer inquiries through various communication channels.
• Provide accurate information and assistance to customers regarding products and services.
• Resolve customer issues and complaints in a timely and professional manner.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to meet service objectives and targets.
• Identify opportunities to improve the customer experience and suggest enhancements to processes.

Requirements

• High school diploma or equivalent; additional education or certifications in customer service is a plus.
• Proven experience in a customer service role or similar position.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work effectively in a team as well as independently.
• Familiarity with customer service software and CRM systems is desirable.

Benefits:

• Health insurance (medical, dental, vision).
• Retirement savings plan (401k) with company match.
• Paid time off (vacation, sick leave, holidays).
• Professional development opportunities.