Hybrid Loss Draft Mail Associate bei Proctor Loan Protector

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Job Title:                               Loss Draft Mailing Associate

FLSA Status:                         Non-Exempt

Department:                          Lender Solutions

Summary:

The Mail Associate is responsible for duties for the Loss Draft Department including some data entry, client e-mail and voicemail inbox maintenance. Mailing out checks daily for UPS/Priority.

Essential Duties and Functions:

• Mail checks by UPS/Priority daily.
• Create and pull UPS labels for mailing.
• Update Module
• Daily reporting – Check Mailing Log
• Perform other clerical duties when supervisor requests.

Competencies:

• Leadership – the individual manages effective teams and work groups, works to develops others, build and maintain relationships, can effectively set vision and strategy and manage change.
• Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
• Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
• Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
• Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
• Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality. 
• Quality control—the individual demonstrates accuracy, thoroughness, and monitors own work to ensure quality.
• Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Safety and security—the individual observes safety and security procedures and uses equipment and materials properly.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Required

• Strong organizational skills
• Ability to prioritize workflow and work in a fast-paced environment.
• Proficient in Windows based environment – specifically Word, Excel, and Access
• Works well in a team environment
• Attention to detail.
• Excellent verbal and written communication skills
• Perform various data entry functions as needed.
• Perform additional duties as requested by supervisors.
• Attendance/Quality/Production must meet or exceed PFI standards.
• Minimum education required.
• Proficient with MS Office Suite
• Exceptional telephone demeanor
• Ability to maintain a high level of confidentiality.

Preferred

• High School Diploma

Physical Requirements Necessary on a Regular Basis:

• Manual dexterity, arm and upper body range of motion sufficient for processing outbound mail.
• Vision sufficient for use of a computer monitor.
• Ability to sit at a desk 7-8 hours per day.
• Sedentary position
• Repetitive motion
• Ability to bend/ lift/transport/retrieve items between areas in the building weighing up to approximately 10-15 pounds independently.
• Ability to stand, bend, and reach for limited periods of time for filing, retrieving, and organizing office area.
• Worker not substantially exposed to adverse environmental conditions.

This job description is not meant to be an all-inclusive statement of the duties of the position listed above. Other appropriate duties may be required from time to time.

EEO Statement:
The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Proctor Loan Protector provides equal employment opportunities (EEO) to all employees and applicants including Veterans and those with disabilities.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.