Hybrid Academic Success Graduate Student Navigator bei University of Kansas

40% Student Support Through Outreach 

• The Academic Success Student Navigator plays a critical role in student success by assisting students in the areas of student academic case management through KU’s early alert system, student outreach and appointment scheduling, peer-level academic connection and guidance with fundamental student skills, individual student engagement focused on overcoming personal and academic barriers, student referral to success resources, and data entry. This position is expected to learn and refer students to the breadth of support systems available at KU.  This position is expected to be highly engaged in the academic success technology platform where students will document student outreach, send texts, emails, and phone calls to students directly, close student cases as appropriate for tracking.  

• Training and professional development opportunities 

20% System and Support Management 

• Data entry into the EAB Student Success technology platform that connects service providers to their case load of assigned students. 
• Developing and updating training materials and videos for Jayhawk GPS functionalities for both student and staff user audiences. 
• Assisting with new technology onboarding and development projects. 
• Research current market trends which impact higher education and student development techniques and practices. 

20% Team Engagement and Community Building 

• Weekly staff meetings and different engagement opportunities 

• Continued learning through engagement with representatives from across campus regarding student support services, resources, policies, etc. 

10% Supervision and Program Management 

• Assist with Student Navigator daily support and oversight. 

• Training and resource management for program. 

10% Program Improvement 

• Provide program feedback for continuous improvement 

• Assist with updating program materials as requested 

• Participate in brainstorming activities with the Strategic Initiatives team related to projects or initiatives. 

• Participate in monthly Strategic Initiatives staff meetings, Academic Success All-Staff meetings and professional development, and reoccurring one-on-one meetings with the Director and/or supervisor. 
• Other duties as assigned by AVP, Director, Supervisor, etc. 

The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX, [email protected], Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY.

9-20 hours per week; Office Opened 8am – 5pm Monday - Friday.

Occasional evening and/or weekend hours may be requested based on event/workshop needs. This job is eligible for remote or hybrid work.

Kaitlyn Fallik
[email protected]

$15.00 per hour

The Academic Success Graduate Student Navigator is dedicated to the mission of providing high quality, student-to-student interactions focused on early student engagement while increasing student motivation for excellence at KU. This position will serve students directly and act as a referral agent to other units and departments as needed. The goal of the position is to ensure students have an advocate and accountability partner to increase student completion within introduction coursework at KU. 

Temporary

A complete application consists of: 

1. Cover Letter addressing the required qualifications 
2. Resume 
3. 1 professional reference – can be faculty or staff familiar with your work.  

To ensure consideration apply before the application review date 8/8/2025.

During the semester term of the appointment, the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).

(1) Student employees are not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.

(2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.