Hybrid Public Health Project Leader bei City of Detroit, MI

About the Department

Public Health Project Leader

Under senior leadership, and Division Administrator supervision, the Project Leader aids the Division Administrator in ensuring the Health Department achieves its strategic objectives and key results in alignment with its mission: to improve the health and quality of life of Detroiters through innovative public health policy, programs, and partnerships.

Duties and responsibilities include oversight of clinical processes, customer service, daily operations, communications, and quality improvement. The Project Leader also works with their Division Administrator to integrate programs and services to best meet the public health needs of the community.

Position Duties

ESSENTIAL FUNCTIONS:
 

Project Management

• Assist in the development and management of a portfolio of projects and programs.

• Implement and improve clinical processes and policies to ensure efficiency of services.

• Team Development and Supervision

• Cultivate a team culture that is dedicated to achieving excellence in programming and policy to advance division goals.

• Propose and participate in ongoing professional education and team development.

• Will oversee the calibration and standardization of all front-line customer service standards across clinical services departments and work directly with other clinical leadership members to ensure optimal client standards of care.

Project Development

• Aid in the establishment of new projects within the strategic framework of the department and others within the Clinical Services Division.

• Fiscal Management

• Assist as needed with management of funding supporting clinical programs.  

• Identify clinical functions that need additional funding to achieve goals.

Quality Improvement

Promote efficient clinical operations and excellence in achievement of program objectives and key results.

Identify and implement division quality improvement efforts.

Contribute to department and city systems and quality improvement efforts.

Work with senior leadership and peers to advance positive organizational culture development.

Communications and Stakeholder Engagement

• Maintain effective working relationships with Division Program Managers, community partners, and clients.

• Communicate identified challenges and opportunities for growth with Division Administrator and program staff.

• Ensure high quality customer service by all program staff to best serve Detroiters. 

• Identify public, private, and community stakeholder engagement opportunities as necessary to advance division goals and department mission.

Other

• Other duties assigned by supervisor

• Certification in Incident Command Structure Crisis Management, and participation in Public Health Emergency Preparedness activities in real or simulated emergencies.

• Intern supervision as needed.

Minimum Qualifications

Bachelor's or Master's degree Public Health, Business Administration, Health Science Administration or other related field.
 
Three years of experience in community engagement, community organizing, and project management with progressive leadership experience in public health, government, or nonprofit sectors. 
 
The Project Leader should take initiative, be a strong communicator, engage actively in discussion, and remain intellectually agile. Strong written, verbal, interpersonal and organizational, communication skills are required. This includes the ability to work well with state and city personnel, health care professionals, and the general public. Additionally, candidate must be proficient in Microsoft Office Suite (Word, PowerPoint, Excel). Experience with social media marketing and branding strongly desired.

Other Qualifications

POSITION COMPETENCIES:  

Analytical/Assessment Skills

• Describes factors affecting the health of a community (e.g., equity, income, education, and environment).
• Interprets quantitative and qualitative data.
• Identifies assets and resources that can be used for improving the health of a community (e.g., Boys & Girls Clubs, public libraries, hospitals, faith-based organizations, academic institutions, federal grants, fellowship programs).

Policy Development/Program Planning

• Implements strategies for continuous quality improvement.

 Communication Skills

• Assesses the literacy of populations served (e.g., ability to obtain, interpret, and use health and other information; social media literacy).
• Communicates in writing and orally with linguistic and cultural proficiency (e.g., using age-appropriate materials, incorporating images).
• Selects approaches for disseminating public health data and information (e.g., social media, newspapers, newsletters, journals, town hall meetings, libraries, neighborhood gatherings).
• Conveys data and information to professionals and the public using a variety of approaches (e.g., reports, presentations, email, letters, and press interviews).
• Communicates the roles of governmental public health, health care, and other partners in improving the health of a community.

Cultural Competency Skills

• Describes the concept of diversity as it applies to individuals and populations (e.g., language, culture, values, socioeconomic status, geography, education, race, gender, age, ethnicity, sexual orientation, profession, religious affiliation, mental and physical abilities, and historical experiences).
• Describes the diversity of individuals and populations in a community.
• Recognizes the ways diversity influences policies, programs, services, and the health of a community.
• Ensures the diversity of individuals and populations is addressed in policies, programs, and services that affect the health of a community.
• Advocates for a diverse public health workforce.

 Community Dimensions of Practice Skills

• Engages community members to improve health in a community (e.g., input in developing and implementing community health assessments and improvement plans, feedback about programs and services).
• Uses community input for developing, implementing, evaluating, and improving policies, programs, and services.

 Financial Planning and Management Skills

• Supports operations of programs within current and projected budgets and staffing levels (e.g., sustaining a program when funding and staff are cut, recruiting and retaining staff).

• Motivates personnel for the purpose of achieving program and organizational goals (e.g., participating in teams, encouraging sharing of ideas, respecting different points of view).

 Leadership and Systems Thinking

• Contributes to continuous improvement of individual, program, and organizational performance (e.g., mentoring, monitoring progress, adjusting programs to achieve better results).
• Advocates for the role of public health in providing population health services.

Evaluation Plan

• Interview: 70%
• Evaluation of Training, Experience & Personal Qualifications: 30%
• Total of Interview and Evaluation T.E.P: 100%

Additional points may be awarded for:

• Veteran Points: 0 – 15 points
• Detroit Residency Credit:   15 point

LRD: 09/05/2024