Job Responsibilities

• Schedule and dispatch drivers to appropriate locations according to pre- determined schedules, customer requests and immediate needs 

• Serve as a reliable point of contact to balance drivers’ health and safety with customer requirements

• Coordinating and managing the most efficient loads to remain cost-effective as a company

• Collaborate with other departments to maintain good communication flow across the organization

• Addressing problems and requests by transmitting information or providing solutions

• Prioritize calls according to urgency and importance

• Use computer to send drivers to appropriate locations

Qualifications and Education Requirements

Preferred Skills

• Strong decision-making capabilities
• Above-average communication, collaboration, and delegation’s skills
• Results driven
• Handles pressure
• Giving feedback
• Proficiency with office software
• Supervision
• Strong knowledge of operations procedures
• Market knowledge
• Service knowledge
• Problem solving
• Phone skills
• Listening
• Resolving conflict
• Analyzing information
• Multi-tasking