Hybrid Export Account Support bei thyssenkrupp Materials UK
thyssenkrupp Materials UK · Milton Keynes, Vereinigtes Königreich · Hybrid
- Junior
- Optionales Büro in Milton Keynes
We have a new exciting opportunity to join our commercial team here in Milton Keynes!
Working closely with the Transactional Aerospace Team and Export sales you will provide the best service to the customer and have an active role in the communication.
Reporting to the Sales Manger the Export Account Support role is there to provide customers with information on stocks, raise day to day orders and ensure that orders are processed and delivered on time.
Working closely with the Transactional Aerospace Team and Export sales you will provide the best service to the customer and have an active role in the communication.
Reporting to the Sales Manger the Export Account Support role is there to provide customers with information on stocks, raise day to day orders and ensure that orders are processed and delivered on time.
Key Responsibilities
- To fully understand the customer contract/order requirements
- Raise SAP sales orders within an agreed timescale
- Contract review sales orders to ensure they are entered correctly into SAP
- To control and administer the customer orders/schedules
- To liaise with various internal departments to ensure the contract deliverables are achieved
- Where required, liaise with external providers of materials and services to ensure the contract deliverables are met
- Generate and act upon both internal reports and customer reports
- Continually monitor all aspects of performance against the contract deliverables/agreed KPI’s
- Identify opportunities for growth/new business
- Highlight and pursue cost reduction initiatives
- Occasional attendance of customer business reviews
- Occasional attendance of other tkMUK sites for meetings, trainings etc
Skills, Knowledge & Expertise
- Customer service focus
- Analytical skills
- Commercial awarenes
- Excellent communication skills
- PC literate with a strong working knowledge of MS Office
- Highly motivated
- Attention to detail
- Flexible, adaptable and prepared to learn
- Ability to cope under pressure
Desirable:
- Account management experience
- Raw materials / metal’s knowledge
- Experience of SAP
- Driving license
- Export knowledge
Job Benefits
- Annual Leave: 25 days holiday + 8 bank holidays
- Company bonus scheme
- Advantageous pension scheme
- Learning & Development opportunities
- Advanced Family Friendly Policies
- Employee high street vouchers & discounts
- Employee Assistance Programme
- Occupational health & health surveillance
- Length of Service Awards
- Christmas savings scheme
- Eye care vouchers
- Cycle to Work Scheme
- Wellbeing events
- Recognition Portal
- Rewards Portal
- Company events
- Company share schemes
- Christmas Closedown
Our Company Values
Our company values are the fundamental principles that guide our organization’s actions, culture, and decision-making processes. Our values were created by our employees across all departments in the business and with people at all levels, creating authentic values that make sense to us and demonstrate how we like to work with each other. They serve as the foundation for our company’s identity, shaping how our employees interact with one another, customers, and the broader community.
Let's take a look at each of our four company values and what they mean to us.
