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Hybrid Project Governance And Quality Assurance Manager bei Fidelity Bank Ghana Limited

Fidelity Bank Ghana Limited · Accra, Ghana · Hybrid

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Key Responsibilities 

  • Design and implement project and governance policies, frameworks, templates, guidelines, procedures, and processes in line with industry standards
  • Drive the adherence of all projects initiatives to approved project and change governance policies, frameworks and processes (internal audits)
  • Conduct risk reviews to ensure effective identification, management, and implementation of measures to address risks and issues for projects initiatives in the PMO
  • Develop and maintain performance metrics and dashboards which assess the health and effectiveness of the PMO (for both projects and change and initiatives)
  • Manage the engagement of all audits for the department and ensure the closure of audit exceptions
  • Provide project governance advice and guidance to the Project Management office and relevant stakeholders, to ensure alignment with corporate strategy
  • Drive the continuous improvement of project outcomes by incorporating lessons learned into future project and change management practices.
  • Provide leadership and guidance to project governance managers, fostering a culture of continuous improvement and excellence.
  • Oversee the maintenance of accurate records of all information related to projects for documentation, clarification, and presentation to management.
  • Review and update project controls, policies, procedures and process to ensure compliance with set standards
  • Manage the engagement of all audits within the department.
  • Drive the adherence of all projects to approved project frameworks and processes (governance audits)
  • Manage the closure of all audit exceptions for the department.
  • Conduct risk reviews to ensure effective identification, management, and implementation of measures to address risks and issues for projects and change initiatives in the PMO
  • Design and manage a governance dashboard to ensure the availability of all project documentation, from project initiation to completion
  • Drive the continuous improvement of project/change outcomes by incorporating lessons learned into future project and change management practices.

KNOWLEDGE, SKILLS  &   EXPERIENCE    REQUIRED

  • A Minimum of a first degree in Technology, Business Administration, or related course.
  • A Masters’ Degree will be an added advantage. 
  • Professional Certification in PRINCE 2 or PMP Project Management Methodology required.
  • Professional Certification in Risk Management/Project Governance will be an added advantage
  • A minimum of eight (8) years of experience in managing complex, large scale projects
  • At least 4 years working experience in Project Management Governance processes and policies

Stakeholders and Risk management

  • Liaise with Project Stakeholders and Lead cross-functional teams for project delivery.

Documentation and Reports

  • Provide project statuses and reports during each phase of the projects. 
  • Develop supporting documents for trainings and knowledge transfers.
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