- Junior
- Optionales Büro in Cali
Start August. Work Onsite—from Cali, Colombia. Get paid to help people.
We’re hiring Call Center Representatives based in Cali, Colombia to support a growing healthcare program. This is an onsite role, and candidates must be physically located in Cali.
You’ll be on the phones—outbound and inbound—helping members book appointments for in-home and telehealth services. You’ll also support the English-speaking queue, so fluency in English is a must.
This job’s all about accuracy, empathy, and follow-through.
What You’ll Do:
Make outbound calls to schedule and confirm appointments
Handle inbound calls from members, mostly in English
Document all interactions in the scheduling system
Follow up with members if appointments are missed or need rescheduling
Make sure every call ends with a clear next step for the member
Flag any urgent issues to supervisors right away
What You Bring:
Experience in scheduling, customer service, or a call center
Comfortable speaking with people in both English and Spanish
Fluent in English—both spoken and written
Know your way around basic systems like CRMs or scheduling tools
Work well in a structured, fast-moving environment
Show up on time, every time—reliability is non-negotiable
Able to work PST hours from Cali, with a bit of flexibility
The Details:
Onsite role (Cali, Colombia only)
Start date: August
Full-time hours
Pay: $800 USD per month
