
- Junior
- Optionales Büro in Newport
Working within a small cohort, lead by a Conveyancing Manager supported by a conveyancing assistant and our background teams, you will manage your client caseload in a timely manner through the conveyancing process to ensure that the best interests of the client, mortgage lender and Convey Law are adequately protected in line with professional standards and internal quality requirements. This will be achieved by delivering exceptional client service, following internal conveyancing protocols, and achieving monthly individual and team KPIs.
- Dealing effectively with clients and introducers both over the telephone and in email to provide advice and assistance to them in relation to residential property matters in accordance with Company protocol using a bespoke CMS system.
- To accurately forecast monthly exchanges and completions in line with Company requirements to ensure cases are completed on a timely and cost-effective basis and in accordance with professional standards and internal quality requirements.
- To continuously achieve individual and team targets in relation to customer service, number of exchanges, timelines, and average fees.
- Work effectively with colleagues in background teams and our introducers to ensure a positive experience for all clients and to secure our ongoing commercial relationships.
The Individual
- Technical legal knowledge of land law and the conveyancing process.
- Demonstrable conveyancing experience including both freehold and leasehold titles.
- Previous experience of managing own caseload in a fee earning role, ideally in a volume conveyancing practice.
- Ability to work in a targeted based environment and continuously deliver against agreed KPIs and targets.
- Exceptional customer service and relationship building experience.
- Proficiency with CMS systems and willingness to learn and adapt to new systems.
Company Benefits
We have a vast array of benefits which we continue to enhance to ensure the most comprehensive, supportive and engaging benefits package is available for our team, key features include:
- Competitive basic salary in addition to uncapped performance bonus paid monthly and quarterly based individual achievement of KPIs and an annual Company bonus of £1,000
- Up to 40 days annual leave inclusive of Bank Holidays
- Option to purchase up to 5 days leave
- Hybrid working with flexible working times
- Enhanced maternity and paternity leave
- Company Sick Pay
- Discounted Gym Membership
- Subsidised Conveyancing
- Employee Assistance Scheme which includes counselling sessions
- Well being programmes