
- Junior
- Optionales Büro in London
Most job descriptions read like a recipe without a clear picture of what the final product looks like. We want to give you a picture of who we are and the role we are looking to fill. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don’t satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work.
Title, Team and Role Summary
Team : Client Accounting
Who Does This Role Report Into? Associate - Client & Fund Accounting
Role Summary / Purpose and Scope
This role is responsible for all aspects of client and property accounting, managing a high profile London portfolio, working as part of a team to ensure the efficient and accurate management and reporting of all related transactions.
Skills, Knowledge and Values
- Strong Client relationship skills, with the ability to run meetings and manage actions and outputs.
- Oversight and sign off of billing of Service Charges, Rents, Voids, Recharges, Credits, Insurance Charges to Tenants / Occupiers or Clients
- Preparation and submission of detailed Financial reporting in a client defined format, including Owner Statements, VAT reports, Cashflows, Net Operating Income, Deferred Income and other reports as required by the client to a strict timetable.
- Strong excel skills including detailed pivot tables and interlinked spreadsheets
- Responsibility for the maintenance and accuracy of property, lease and occupier data on Tramps.
- Deal with the smooth onboarding and offboarding or handovers of any new or outgoing instructions to relevant external parties.
- Assist the Service charge team in the production and reconciliation of year end service charges in accordance with RICS guidelines. Prepare service charge cash reconciliations on an annual basis, reporting & investigating any outstanding issues. Inputting and assisting the surveying team with service charge budgeting.
- Produce, reconcile, analyse monthly client & tenant deposit bank accounts, addressing any outstanding positions & backlogs
- Authorise and Review supplier payments including preparation and submission of funding requests to clients.
- Provide Client Accounting leadership regarding all properties and portfolios under management including supporting asset management strategies, funding positions and client objectives in accordance with the PMA and other guidelines.
- Interpersonal skills capable of communicating at various levels including direct meetings with occupiers. Customer Service engagement.
- Complying with statutory and internal compliance, including meeting MAPP policies and procedures, RICS and ISO standards and any statutory timelines and escalation requirements
- Exhibition of MAPP Values : Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
- Self Management including showing initiative, being proactive and meeting deadlines
- Embracing Change including Technology
- Engaging with the Big Picture
- Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally
- Achieving Results and Prioritise Work including attention to delivery to all stakeholders
- Innovative Solutions and Problem Solving
- Developing Self and Others and willing to Learn
- Interpersonal and Relationship skills capable of communicating at various levels including meetings with occupiers, client, supplier and wider stakeholders.
- Strong written and verbal communications including report writing
Experience and Salary
- 2+ years experience of working in a similar role
- Knowledge of Tramps
- Direct client management experience inclusive of chairing meetings
- Excellent excel knowledge
- Prior experience of producing financial reports to a property owner is integral to this role.
Working Hours: 9am - 5.30pm Monday - Thursday & 9am - 5pm Friday
Salary Range (Based on Experience)
£45,000 to £50,000 per annum, depending on experience.